Assistant Store Manager

Insomniacookies; Lake Charles (LA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & pet insurance

Paid vacation + wellness days

Career development pipeline into BOM leadership

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomniacookies is seeking a full-time Assistant Bakery Operations Manager (ABOM) for their Lake Charles, LA location. This role focuses on developing the next generation of Bakery Operations Managers by blending hands-on execution with team leadership and operational management.

The ABOM will oversee bakery operations, support talent development, ensure high standards, and manage day-to-day operations in the absence of the BOM, while offering perks such as competitive pay, career development, and free cookies.

Qualifications

• 1+ year of leadership experience in restaurant, retail, or hospitality.
• Comfortable in fast-paced, high-volume environments.
• Strong attention to detail and communication skills.

Responsibilities

• Execute all core bakery operations including inventory rotation.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Manage bakery operations independently in the absence of the BOM.

Skills

Leadership experience

Operational discipline

Coaching and developing team members

Problem-solving skills

Job description

Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Lake Charles, LA store located at 300 E McNeese St, Suite A, Lake Charles, LA 70605.

POSITION OVERVIEW

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

This role blends hands‑on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

KEY RESPONSIBILITIES

Operational Execution

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.

Talent & Team Development

• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real‑time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.

Leadership & Ownership

• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

WHAT SUCCESS LOOKS LIKE

• Can independently execute all BOM-level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at high standards.
• Strong culture of accountability and consistency.
• Acts as a reliable operational leader during any coverage scenario.
• Demonstrates clear readiness and upward mobility toward a BOM role.

QUALIFICATIONS & EXPERIENCE

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast‑paced, high‑volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem‑solving skills.

SWEET POSITION PERKS

• Competitive pay + bonus eligibility.
• Medical, dental, vision & pet insurance.
• Paid vacation + wellness days.
• Career development pipeline into BOM leadership.
• Free cookies every shift.
• Fun, fast‑paced team culture.