Assistant Store Manager

Insomniacookies; Carbondale (IL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive pay plus bonus eligibility

Medical, dental, vision & pet insured

Paid vacation and wellness days

Career development pipeline into BOM

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is actively hiring for a full‑time, hourly Assistant Bakery Operations Manager (ABOM) at our Carbondale store located at 704 South Illinois Ave, Carbondale, IL 62901. The ABOM will lead bakery operations, develop talent, and step in for BOM as needed, ensuring urgency, accuracy, and accountability across the shop.

Key responsibilities include executing core bakery operations, protecting quality and safety standards, assisting in scheduling and labor, and supporting recruiting

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver coaching and real-time performance feedback.
• Hold team members accountable to standards and foster growth mindset.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Skills

Leadership

Staff coaching

Scheduling

Food safety

Communication

Job description

Insomnia Cookies is actively hiring for a full‑time, hourly Assistant Bakery Operations Manager (ABOM) at our Carbondale store located at 704 South Illinois Ave, Carbondale, IL 62901.

Position Overview

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near‑BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands‑on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

Key Responsibilities

Operational Execution

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.

Talent & Team Development

• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real‑time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.

Leadership & Ownership

• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

What Success Looks Like

• Able to independently execute all BOM‑level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at high standards.
• Strong culture of accountability and consistency.
• Acts as a reliable operational leader during any coverage scenario.
• Demonstrates clear readiness and upward mobility toward a BOM role.

Qualifications & Experience

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast‑paced, high‑volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem‑solving skills.

Sweet Position Perks

• Competitive pay plus bonus eligibility.
• Medical, dental, vision & pet insurance.
• Paid vacation and wellness days.
• Career development pipeline into BOM leadership.
• Free cookies every shift.
• Fun, fast‑paced team culture.