Assistant Store Manager

Vail Resorts; Keystone (CO); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Ski passes for employees

Employee discounts

Training and development

Housing availability

Job summary

Vail Resorts in Keystone seeks an Assistant Store Manager to lead purchasing, sales, staff, and merchandising to deliver maximum profitability and a world-class guest experience.

This winter seasonal role offers starting wage $25.00-$28.60/hr, with full-time hours when available and housing options. Benefits include ski passes, employee discounts, training, and opportunities for growth within the company.

Qualifications

• HS Diploma or GED equivalent required.
• 2 years of retail sales experience preferred.
• Supervisory experience in a retail environment preferred.
• Basic digital literacy and familiarity with Microsoft Office required.
• Ability to communicate clearly in English, both written and spoken.

Responsibilities

• Demonstrate and maintain a high-touch level of personalized guest service.
• Generate sales, to budget, and YOY.
• Maintain merchandising standards as set by VRR Ops Team.
• Ensure product purchasing is complete and merchandise is received.
• Recruit, hire, train, coach, and develop staff.
• Enforce cash handling and other loss prevention policies.
• Provide training on POS, product knowledge, and guest service.
• Conduct performance discussions and develop the team regularly.
• Maintain all company paperwork per policies.

Skills

Retail sales

Supervisory experience

Digital literacy

English communication

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Assistant Store Manager

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

Join the Keystone team and help bring out-of-this-world service and experiences to our guests and employees. Keystone is home to skiers and riders of all ages and experience levels. We pride ourselves on converting thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers and riders of all levels, and can be where your epic career begins, too.

The role of the Assistant Store Manager is to manage the purchasing, sales, staff, operational, and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

Job Specifications:

• Outlet: Build a bear
• Starting Wage: $25.00 - $28.60 /hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities:

• Demonstrate and maintain a high-touch level of personalized guest service
• Generate sales, to budget, and YOY
• Maintain and model high retail, merchandising, and cleanliness standards as set forth by the Regional VRR Ops Team
• Ensure product purchasing is complete for the store, and merchandise is received
• Ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
• Assist with the resort’s employee uniform inventory, procurement, and management
• Build and maintain relationships with all resort lines of business and lodging partners
• Meet or exceed inventory goals
• Model and maintain company policies and guidelines
• Recruit, hire, train, coach, and develop a quality core staff
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Provide training resources in the areas of the POS system, product knowledge, guest service, resort information, and productivity
• Conduct performance discussions for and coach the development of the team regularly
• Maintain all company paperwork according to policies and standards
• Communicate ideas or issues with the Retail/Rental Manager - Resort Ops and the VRR Retail Ops Team
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Be energetic, motivated, possess the ability to multitask, and have fun
• Other duties as assigned

Job Requirements:

• HS Diploma or GED Equivalent - required
• 2 years of retail sales - strongly preferred
• Supervisory experience in a retail environment - preferred
• Entry-level digital literacy with familiarity with Microsoft Office - preferred
• Ability to connect with co-workers and guests in accurate spoken and written English - required
• Dedication to outstanding customer service
• Excellent communication skills, both written and verbal
• Self-motivated with the ability to multitask
• Ability to work a flexible schedule, including nights, holidays, and weekends – required
• Must be a great teammate and handle a fast-paced, stressful environment.
• Possess the desire to offer the highest customer service standards to guests.

The expected pay range is$25.00 - $28.60 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516201

Reference Date:07/26/2026

Job Code Function:Retail Ops

Nearest Major Market: Denver

Job Segment: Entry Level