Assistant Store Manager

Buff City Soap; Johnson City (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in handmade products is seeking an Assistant Store Manager to oversee operations and ensure exceptional client service. This full-time role involves managing the Makery, driving performance, and fostering a positive environment. Ideal candidates will have management experience and a passion for customer satisfaction.

Benefits

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive bonus plan

Qualifications

• Management and/or sales experience preferred.
• Skilled trainer, motivator, and leader.

Responsibilities

• Monitor and manage daily operations of the Makery.
• Lead by example in creating a client-centric experience.
• Provide coaching, training, and feedback to improve performance.

Skills

Effective communication

Leadership

Sales

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Assistant Store Manager (Assistant Makery Manager)

Full Time-Manager

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Our products are fresh, made daily in each soap makery with ingredients you can pronounce. We are currently accepting applications for an Assistant Store Manager.

This position is responsible for maintaining a high-energy, positive environment where behaviors supporting client-centric service are consistently demonstrated. The Assistant Store Manager helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed productivity goals. This individual will manage and supervise the Makery to achieve company goals and will lead by example in all operations. The Assistant Store Manager fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Benefits:

• Employment growth opportunities
• Flexible scheduling
• Competitive bonus plan
• Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401k (for Full Time Team Members)
• Paid time off (for Full Time Team Members)
• Employee discount on products & services
• Anniversary gifts for years of service
• Fun contests and incentives for performance

Tasks & Responsibilities:

• Monitor and manage daily operations of the Makery in a fast-paced environment
• Lead by example in all company operations, including creating a client-centric experience, meeting personal sales expectations, and producing quality products
• Maintain a professional and clean Makery environment
• Establish clear goals and objectives for team members
• Provide coaching, training, and feedback to improve performance
• Manage and track stock of raw materials, finished products, and supplies
• Generate sales reports, maintain inventory, and assist with other Makery Manager functions
• Assist the Store Manager in controlling revenue and expenses
• Work nights and weekends as required
• Expect to work five days per week, approximately 35-40 hours depending on status

Experience:

• Management and/or sales experience preferred
• Effective communication at all levels
• Skilled trainer, motivator, and leader

Physical Requirements:

• Ability to stand and walk for long periods
• Must not be sensitive to scents and fragrances
• Dexterity of hands and fingers
• Ability to lift or assist in lifting items up to 50 lbs
• Ability to perform various physical movements and cleaning functions