Assistant Store Manager

Curaleaf; Illinois; On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Job summary

Curaleaf is seeking an Assistant Store Manager in Illinois to support the Store Manager in developing and leading a team that delivers an exceptional customer experience. You will act as Manager on Duty, represent the brand, and drive performance in a fast-paced retail setting.

You will coordinate with District Manager and partners to maximize revenue, coach staff on selling, manage schedules, and supervise cash handling and inventory controls.

Qualifications

• Minimum 1 year of retail and/or customer service experience in a high-paced selling environment.
• Minimum 1 year of retail supervisory experience.
• Fluent in reading, writing, and speaking English.
• Willing to work a flexible schedule including extended days, evenings, and weekend hours.
• Experience in a heavily regulated industry is a plus.
• Strong leadership and ability to manage teams and drive revenue.
• Good attention to detail in cash handling and POS operations.

Responsibilities

• Assist Store Manager in developing, leading, and motivating a team to deliver exceptional customer experience.
• Act as Manager on Duty as assigned by Store Management and represent Curaleaf as a brand ambassador.
• Communicate with Store Manager, District Manager and cross-functional Partners to maximize revenue opportunities.
• Model selling behaviors aligned with brand culture to build loyal customer relationships.
• Oversee store operation, shifts, task delegation, and scheduling.

Skills

Retail management

Customer service

Sales driven

Leadership

Cash handling

English fluency

Flexible schedule

Team building

Communication

Tools

POS systems

Registers

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Assistant Store Manager

Job Type: Full Time

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Who You Are:

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management as well as representing Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.

What You’ll Do:

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

What You’ll Bring:

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 1 year of retail supervisory experience.
• You possess strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• You are fluent in reading, writing, and speaking English.
• You have the willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You have previous experience working in a heavily regulated industry.
• You possess strong leadership skills, ability to build and manage teams.
• You possess strong salesmanship skills. Experience in driving revenue.
• You have strong experience and attention to detail in cash handling and POS operations.
• You’ve demonstrated a desire for continued learning and the ability to effectively share information with broad audiences.
• You can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If:

• You have previous experience in the cannabis industry.

Physical Requirements:

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

What We Offer:

Health & Wellness

• Medical, dental, and vision insurance*
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA)*
• Employee Assistance Program (EAP)
• Wellness program and challenges
• Gym discounts

Financial Security

• 401(k) retirement plan with company match
• Life and disability insurance*
• Supplemental Critical Illness, Hospital Indemnity and Accident Insurance*
• Commuter benefits*

Time Off

• Paid time off (PTO) including vacation*, sick leave and holidays
• Parental leave
• Bereavement leave

Additional Perks

• Employee discounts
• Recognition programs
• Pet insurance*

*Available to eligible, full-time employees only.

Illinois Hiring Range

$55,000 — $61,000 USD

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our Vision:

To be the