Assistant Store Manager

Curaleaf; New Lenox (IL); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Employee Assistance Program

Wellness program

Gym discounts

401(k) with company match

Life and disability insurance

Critical Illness insurance

Commuter benefits

Paid time off

Parental leave

Bereavement leave

Job summary

Curaleaf is seeking an Assistant Store Manager in the United States to support the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience and meet financial targets. You will act as Manager on Duty, educating guests on products and representing Curaleaf as a brand ambassador.

The role requires 1+ year retail supervisory experience, strong sales and cash-handling skills, and flexibility to work weekdays, evenings, weekends, and holidays.

Qualifications

• Minimum of 1 year of retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong business acumen and KPI-driven mindset.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills and experience in driving revenue.
• Strong experience and attention to detail in cash handling and POS operations.
• Demonstrated desire for continued learning and the ability to effectively share information with broad audiences.
• Can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Responsibilities

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and lead selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members.
• Supervise the control of the store money including register counts, withdrawals from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid out-s and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage.
• Travel Requirements: 10% - 25%.
• Perform other duties as assigned.

Skills

Retail experience

Supervisory

Sales

Cash handling

Leadership

Regulated industry experience

English proficiency

Tools

LeafLogix

POS systems

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Assistant Store Manager

Job Type: Full Time

Open Availability: weekdays, evenings, weekends, holidays, occasional overnights.

About the Role

As an Assistant Store Manager, you will assist the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management and represent Curaleaf as a brand ambassador by providing top‑notch customer service and educating guests on our products.

Responsibilities

• Proactively communicate with Store Manager, District Manager and Cross‑functional Partners to maximize revenue opportunities.
• Model the way and lead selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members.
• Supervise the control of the store money including register counts, withdrawals from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid out‑s and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage.
• Travel Requirements: 10% - 25%.
• Perform other duties as assigned.

What You’ll Bring (Qualifications)

• Minimum of 1 year of experience in retail and/or customer service experience in a high‑paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills and experience in driving revenue.
• Strong experience and attention to detail in cash handling and POS operations.
• Demonstrated desire for continued learning and the ability to effectively share information with broad audiences.
• Can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If

• Previous experience in the cannabis industry.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Benefits

Health & Wellness

• Medical, dental, and vision insurance*
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA)*
• Employee Assistance Program (EAP)
• Wellness program and challenges
• Gym discounts

Financial Security

• 401(k) retirement plan with company match
• Life and disability insurance*
• Supplemental Critical Illness, Hospital Indemnity and Accident Insurance*
• Commuter benefits*

Time Off

• Paid time off (PTO) including vacation*, sick leave and holidays
• Parental leave
• Bereavement leave

*Available to eligible, full‑time employees only.

Compensation

$55,000 - $61,000 USD

EEO Statement

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non‑immigrant or immigrant visas.***

***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate’s immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.***