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Job Description
Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:
Responsibilities
- Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
- Provide daily leadership and foster a culture of employee engagement
- Partner with teammates to drive store initiatives
- Care about people and profit
- Support learning and career growth within a dynamic team
- Lead a successful team, support the store manager, and manage store operations
- Build, coach, and engage the team to deliver excellent customer care and business results
- Manage inventory, assets, safety, and operational issues
- Maintain cleanliness and readiness of all store areas and delivery vehicles
- Implement operational and marketing programs, aiming for continuous improvement
- Enhance customer relationships and ensure positive experiences both in-store and via phone
Qualifications
- High school diploma or equivalent; technical or trade school courses preferred
- Experience or willingness to learn about the automotive aftermarket or related fields
- Passion for customer care and building relationships
- Ability to thrive in a fast-paced environment
- Knowledge of inventory management systems
- Ability to lift up to 60 lbs
- Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or automotive service industries
Benefits
- Competitive hourly rate starting at $19.00, with pay progression over 12 months
- Health insurance, 401(k) plan, paid time off, and additional perks like stock purchase plans and tuition reimbursement
This position offers a stable, family-oriented Fortune 200 company culture with opportunities for career development. We encourage candidates to discuss their backgrounds during interviews and join our Talent Community for future opportunities.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Retail