Assistant Store Manager

Mars, Incorporated and its Affiliates; Henderson (NV); On-site; USD 56,000 - 78,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager in Henderson, NV. This role is pivotal in driving sales, overseeing retail operations, and managing a sizeable team. The ideal candidate will have strong customer service skills and the ability to enhance store performance through effective leadership and operational excellence.

Benefits

Medical and dental insurance

401(k) participation

Paid time off

Responsibilities

• Lead and manage a team of approximately 25 year-round associates.
• Achieve sales goals and execute sales plans.
• Supervise and develop the retail sales team.

Skills

Action Planning

Adaptive Mindset

Builds Customer Loyalty

Commercial Acumen

Customer Service Delivery

Customer System Operation

Masters Service Conversations

Planning and Organizing

Policy and Procedures

Verbal Communication

Job description

Job Level:

Business Operations-B5

Job Description:

The Assistant Store Manager is responsible for leading a team of approximately 25 year-round associates and an additional 60 seasonal associates. The role encompasses various areas including sales, retail operations, and store management.

Sales

Responsible for achieving sales goals and executing sales plans within a defined area. This includes sales management, account management, channel management, and overseeing field sales/merchandising forces across traditional trade, modern trade, wholesale, distributors, and new business. In some countries, field sales may be separated from key account management (national and international).

Physical Retail

Responsible for meeting profit and sales targets for the Henderson, NV store in a direct-to-customer retail environment. Focuses on Guest Service, Visual Excellence, Operational Efficiency, and Talent Management to drive results and ensure store performance.

Store Management

Responsible for supervising, developing, and managing the retail sales team or department to meet market and budget objectives. Provides leadership and direction, coordinates sales, advertising, pricing, marketing, and operational activities. Monitors sales performance and retail KPIs, ensuring compliance with company policies. Analyzes sales data to determine potential and inventory needs, and maintains high standards of customer service and store presentation.

Skills:

• Action Planning
• Adaptive Mindset
• Builds Customer Loyalty
• Commercial Acumen
• Customer Service Delivery
• Customer System Operation
• Masters Service Conversations
• Planning and Organizing
• Policy and Procedures
• Verbal Communication

Competencies:

• Business Insight
• Collaborates
• Communicates Effectively
• Customer Focus
• Directs Work
• Drives Engagement
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns

The base pay range at the start of employment is expected to be between USD 56,364.00 and USD 77,500.00. Actual offer may vary based on factors such as market location, knowledge, skills, and experience. The total compensation may include variable pay, benefits like medical and dental insurance, 401(k) participation, and paid time off, depending on the position and work schedule. Details will be provided upon job offer.