Assistant Store Manager

Goodwill-Industries-of-Middle-Georgia-and-the-Csra-1; Gray (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA is seeking a Store Supervisor to assist the Store Manager in daily operations. You will supervise staff, handle scheduling, and ensure compliance with agency policies while driving sales of new and donated items.

You will contribute to training, safety procedures, and effective cash handling, banking, and paperwork processes. Strong customer service and communication skills are essential to support a busy retail environment.

Qualifications

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations.
• College education preferred; experience may be substituted for education.
• Some retail sales management experience and several years of customer service experience.

Responsibilities

• Assist Store Manager in scheduling employees and supervise store personnel in accordance with agency policies.
• Instruct and enforce store safety and security procedures.
• Engage in personal sales and assist customers in the store.
• Receive and check inventory, donations, and stock transfers and place items in proper fixtures.
• Ensure staff use correct sales procedures and methods.
• Support daily administrative tasks, cash transactions, bank deposits, and ordering of supplies.
• Maintain store records and analyze sales receipts to improve efficiency.
• Train store personnel per guidelines and procedures.

Skills

Sales experience

Cashier experience

Accounting knowledge

Bookkeeping

Verbal communication

Written communication

Initiative

Education

College education preferred

Job description

PURPOSE OF POSITION:To assist the Store Manager in the operation of the store selling new and used merchandise.PRINCIPAL DUTIES AND RESPONSIBILITIES:Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance. In that, work ethic is more “caught than taught”, you will teach others by your own work ethic and passion for quality.To assist the Store Manager in scheduling employees and to supervise store personnel assuring that compliance with agency policies and procedures regarding store operations is in effect.Assist the Store Manager to instruct/enforce store safety and security procedures.To assist store personnel in selling of merchandise and to also engage in personal sales.To receive and check incoming inventory, returns, stock transfers, and donations. To place the stock in the proper area of the store and then place on selling fixture.Assure that sales employees use correct sales procedures and methods.Assist the Store Manager in performing the daily administrative and clerical functions of store operations, cash transactions, daily bank deposits and ordering of supplies.Assist the Store Manager in maintaining store records, reviewing and analyzing sales receipts, and determining efficiency of store operations.Assist in the proper training of store personnel per established guidelines, policies, and proceduresAssist customers and handle any customer complaints.SKILLS, KNOWLEDGE, AND ABILITIES:Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.Must demonstrate initiative and willingness to work.Must have good verbal and written communication skills essential for communicating with subordinates and store customers.EDUCATION:College education preferred; experience may be substituted for education.EXPERIENCE:Some retail sales management experience and several years of customer service experience.INTERPERSONAL RELATIONSHIPS:Must always assist, instruct. and advise store personnel in a professional manner. To inform the Store Manager of significant events. Be responsive to both deadlines and requests from management.WORKING CONDITIONS:Work in a retail store selling new and used merchandise. Must be available to work days, evenings, and weekends as scheduled.PHYSICAL DEMANDS:Must be able to lift 50 lbs. Long periods of standing on average of 8 hours per shift are required. Repetitive bending and stooping.