Assistant Store Manager

Wild Bill's Tobacco; Grand Rapids (MI); On-site; Full time

Job summary

A leading company in the retail sector is looking for an Assistant Store Manager to support store operations and enhance performance. This developmental role is ideal for those aspiring to become Retail Store Managers, focusing on employee management, customer service, and sales maximization.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Merchandise Discounts

Growth Opportunities

Bi-annual Merit Increases

Recognition Programs

Monthly Bonuses

Qualifications

• Minimum age of 21.
• Availability to work evenings, weekends, holidays, and 12-hour shifts.

Responsibilities

• Assisting in recruiting, training, and retaining staff.
• Managing and developing team performance.
• Ensuring smooth store operations, including inventory and expense management.

Skills

Communication

Customer Service

Microsoft Office

Education

High School Diploma or Equivalent

Job description

The Assistant Store Manager supports the Store Manager in all store operations, including employee management, customer service, and sales maximization. This role involves developing strategies to enhance store performance and profitability while fostering a positive environment for customers and staff. It is designed as a developmental position for aspiring Retail Store Managers.

Responsibilities include:

1. Assisting in recruiting, training, and retaining staff.
2. Managing and developing team performance.
3. Enhancing product knowledge and sales skills.
4. Ensuring smooth store operations, including inventory and expense management.
5. Providing excellent customer service and handling inquiries and complaints.
6. Meeting sales and operational goals.
7. Maintaining a safe, clean, and organized store environment.
8. Providing feedback and suggestions to improve store performance.
9. Managing daily store operations, including staffing and inventory.

Requirements:

• Excellent communication and customer service skills.
• Proficiency in Microsoft Office.
• Knowledge of store operations and basic math.
• Minimum age of 21, high school diploma or equivalent.
• Availability to work evenings, weekends, holidays, and 12-hour shifts.
• Physical ability to stand long periods and lift up to 50 pounds.

Benefits include:

• Health, dental, vision, and life insurance after 60 days.
• Merchandise discounts, growth opportunities, bi-annual merit increases, recognition programs, and monthly bonuses.

Salary range: $15.50 - $16.00 per hour.