Assistant Store Manager

HEYDUDE; Grand Prairie (TX); On-site; USD 26,174 - 33,062; Full time

Job summary

Crocs, Inc. is seeking an Assistant Store Manager for a HEYDUDE store in Texas. You will lead the store team to deliver exceptional consumer experiences, drive sales, and support daily operations including opening/closing, cash handling, and store readiness.

The role requires 2-3 years of retail experience with leadership background, flexibility in schedule, and strong customer service. You will act as a brand ambassador, keeping informed about product launches and collaborations to engage

Qualifications

• 2-3 years of retail experience; previous store leadership is preferred.
• Strong customer service and销售 skills?

Responsibilities

• Deliver outstanding consumer experiences by applying service standards and brand vision.
• Lead daily store operations, including opening/closing, cash handling, and loss prevention.
• Manage stock, pricing, and replenishment to keep store business-ready.
• Coordinate tasks with store team to ensure timely completion of duties.
• Act as brand ambassador, staying informed about product launches and collaborations for customers.
• Support adherence to all store policies and procedures, including asset protection.

Skills

Retail leadership

Retail experience

Tools

POS system

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As an Assistant Manager at HEYDUDE, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll lead the store team to deliver outstanding experiences while driving sales and supporting daily operations including opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

What You’ll Do

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

What You’ll Bring to the Table

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Work Environment and Physical Demands

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other classification protected by law.

Title: Assistant Store Manager

Salary or Pay Range: $19.00 - $24.50

Job Category: Retail