Assistant Store Manager

HEYDUDE; Ellenton (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

HEYDUDE is seeking an Assistant Store Manager to lead a store team and deliver exceptional customer service while driving sales and daily operations. You will participate in opening/closing procedures, cash handling, inventory control, and ensuring the store is business ready each day.

The ideal candidate has 2–3 years of retail experience, leadership exposure, and flexible availability including nights and weekends. A valid driver’s license may be required for some locations.

Qualifications

• Customer service excellence and professional communication.
• Experience leading a small store team or shift.
• Familiarity with POS systems and daily store operations.

Responsibilities

• Deliver outstanding consumer experiences by applying our service model.
• Lead the store team and collaborate with Store Manager to drive sales.
• Oversee daily retail operations: POS, stockroom, pricing, and merchandising.

Skills

Customer service

Team leadership

Retail operations

Cash handling

POS system management

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As an Assistant Manager at HEYDUDE, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll lead the store team to deliver outstanding experiences while driving sales and supporting daily operations including opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

What You’ll Do

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

What You’ll Bring to the Table

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

#heydude

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Assistant Store Manager

Salary or Pay Range: $19.00 - $24.50

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Job Category: Retail