Assistant Store Manager

HEYDUDE; Laredo (TX); On-site; USD 2,617,440 - 3,375,120; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

AD&D

Short-term disability

Long-term disability

Paid time off

401k with company match

Employee assistance program

Job summary

Crocs, Inc. in the United States seeks an Assistant Store Manager to lead the HEYDUDE store team, drive sales, and ensure smooth daily operations. You will open/close, manage cash, and maintain recovery standards while upholding brand values.

The role requires 2-3 years in retail with leadership experience, a flexible schedule, and a proven ability to empower teams to achieve results. A driver’s license may be required for certain functions.

Qualifications

• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours; regular attendance and punctuality essential.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Model best practices and partner with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Skills

Retail leadership

Team leadership

Customer service

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As an Assistant Manager at HEYDUDE, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll lead the store team to deliver outstanding experiences while driving sales and supporting daily operations including opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

What You’ll Do

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Model best practices and partner with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

What You’ll Bring to the Table

• Must be 18 years or older.
• 2‑3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours; regular attendance and punctuality essential.
• Desire to succeed in a high growth, fast‑paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function.

Physical Demands

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor.
• Ability to place and arrange items on all shelves and racks.
• Ability to climb and descend ladders while carrying merchandise.
• Ability to lift 30 pounds or more with assistance.
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store.
• Ability to stand, walk, kneel, or balance for a duration of time.
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well on input information into computer.

The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

Title: Assistant Store Manager

Salary or Pay Range: $19.00 - $24.50

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. This organization participates in E-Verify.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Retail

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.