Assistant Store Manager

Insomnia Cookies; Georgia; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision, and pet insurance

Paid vacation + wellness days

Career development pipeline into BOM leadership

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is looking for a full-time Assistant Bakery Operations Manager in Atlanta, GA. This leadership position focuses on developing bakery operations while ensuring product quality and cleanliness. Key responsibilities include executing bakery operations, supporting staffing coordination, and training new staff. Candidates should have over a year of leadership experience in related fields and strong operational discipline. The role offers competitive pay, medical benefits, career development opportunities, and an enjoyable team culture.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.

Responsibilities

• Execute all core bakery operations effectively.
• Maintain product quality, cleanliness, and guest experience.
• Support recruiting, onboarding, and training of new staff.

Skills

Leadership experience in restaurant, retail, or hospitality operations

Operational discipline

Coaching and developing team members

Problem-solving skills

Job description

Insomnia Cookies is actively hiring for a full‑time, hourly Assistant Bakery Operations Manager (ABOM) at our Atlanta, GA (East ATL) store located at 1271 Glenwood Ave SE Atlanta, GA 30316. The ABOM is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near‑BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands‑on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

Position Overview

The assistant manager will operate at near‑BOM level, maintaining product quality, cleanliness, safety, and guest experience standards and will support scheduling and staffing coordination.

Key Responsibilities

• Execute all core bakery operations, including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real‑time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

What Success Looks Like

• Able to independently execute all BOM‑level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at high standards.
• Strong culture of accountability and consistency.
• Acts as a reliable operational leader during any coverage scenario.
• Demonstrates clear readiness and upward mobility toward a BOM role.

Qualifications & Experience

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast‑paced, high‑volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem‑solving skills.

Sweet Position Perks

• Competitive pay + bonus eligibility.
• Medical, dental, vision, and pet insurance.
• Paid vacation + wellness days.
• Career development pipeline into BOM leadership.
• Free cookies every shift.
• Fun, fast‑paced team culture.