Assistant Store Manager

Matt's Warehouse Deals; Georgia; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Quarterly KPI bonuses

Paid time off

Job summary

Matt's Warehouse Deals in United States, GA is seeking an Assistant Store Manager to support store operations, lead a team, and drive sales growth.

The role emphasizes exceptional customer service, staff development, and efficient store management to ensure a high-quality shopping experience.

Qualifications

• Must have leadership experience in retail management.
• Strong interpersonal and communication skills are essential.
• Ability to make decisions under pressure and manage staff expectations.
• Willingness to work nights, weekends and holidays as needed.
• Basic knowledge of inventory management and store operations.

Responsibilities

• Assist in managing all aspects of store operations, including inventory management.
• Lead by example to deliver excellent customer service and enforce store policies.
• Supervise, train, and develop store staff to meet sales goals.
• Maintain an organized and appealing store environment.
• Monitor and analyze sales performance to meet targets.
• Assist with scheduling, payroll, and labor cost control.
• Ensure accurate inventory tracking and timely replenishment.
• Handle customer inquiries and resolve issues professionally.
• Oversee cash handling and store closings as needed.
• Ensure compliance with company policies and safety regulations.

Skills

Leadership

Operations

Sales performance

Interpersonal skills

Communication

Problem solving

Organization

Time management

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Retail software

Job description

Job Description

About Us

Matt's Warehouse Deals is a fast-growing retail company specializing in offering high-quality products at discounted prices. Our mission is to deliver exceptional value and customer service in a welcoming, organized, and efficient shopping environment. We are looking for a dedicated and motivated Assistant Store Manager to join our team and help us continue to grow and provide the best customer experience.

Position Summary

The Assistant Store Manager will support the Store Manager in overseeing daily store operations, ensuring exceptional customer service, managing staff, and driving sales growth. This role is vital in maintaining the smooth and efficient operation of the store while upholding the values and standards of Matt's Warehouse Deals. The Assistant Store Manager will be a proactive leader who can step in as the manager when needed, helping to set goals, monitor performance, and keep the store running at its best.

Key Responsibilities

• Assist in managing all aspects of store operations, including inventory management, visual merchandising, and store maintenance.
• Lead by example in delivering excellent customer service and ensure staff follows company policies to provide an outstanding shopping experience.
• Supervise, train, and develop store staff, providing guidance and motivation to meet sales goals and deliver exceptional service.
• Maintain an organized and visually appealing store environment that aligns with company standards.
• Monitor and analyze sales performance, ensuring that the store is meeting or exceeding sales targets.
• Assist with scheduling, payroll, and managing labor costs to ensure effective store operations.
• Ensure inventory is accurately tracked and orders are placed when necessary.
• Handle customer inquiries, concerns, and complaints promptly and professionally.
• Assist with store openings and closings, including overseeing cash handling and reconciliation procedures.
• Ensure compliance with all company policies, health and safety regulations, and local laws.

Qualifications

• Previous retail management experience preferred, with a focus on leadership, operations, and sales performance
• Strong interpersonal and communication skills.
• Excellent problem-solving skills and the ability to make decisions under pressure.
• Ability to lead, motivate, and inspire a team.
• Strong organizational and time-management skills.
• Flexibility to work nights, weekends, and holidays as needed.
• High school diploma or equivalent
• Basic knowledge of retail software systems and point-of-sale (POS) systems.
• A passion for delivering excellent customer service and achieving business goals.

Physical Requirements

• Ability to stand for extended periods of time.
• Ability to lift and carry up to 40 lbs.
• Ability to perform various tasks that may require bending, stooping, or reaching.

Benefits

• Competitive salary with performance-based bonuses.
• Employee discounts on all merchandise.
• Quarterly KPI bonuses
• Paid time off and holidays.

Opportunities for career growth and advancement within the company.