Assistant Store Manager

Shadyrays; Franklin (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Shady Rays, a leader in mid-priced sunglasses, seeks an Assistant Store Manager for a new location in Franklin, TN. This role involves supporting the Store Manager in daily operations, driving sales, and fostering a positive work environment. Ideal candidates are proactive leaders with a passion for enhancing customer experience and developing team members.

Benefits

Competitive compensation

Comprehensive health insurance

100% company paid dental and vision

PTO (Paid Time Off)

401k with employer matching

Employee discounts

Paid maternity/paternity leave

Qualifications

• Minimum 6 months experience at Shady Rays or equivalent leadership in retail.
• Strong understanding of store operations and customer engagement.
• Tech-savvy with experience using relevant tools.

Responsibilities

• Support team development through coaching, training, and feedback.
• Lead by example in customer engagement and sales driving.
• Assist in managing store opening/closing and operational tasks.

Skills

Leadership

Team Development

Customer Engagement

Sales Strategy

Problem-Solving

Tools

POS Systems

Inventory Management Tools

Job description

ABOUT SHADY RAYS

Shady Rays, one of the largest mid-priced sunglasses brands in the U.S., has an exciting opportunity for an Assistant Store Manager in our upcoming brand-new store located at CoolSpring Galleria in Franklin, TN!

We are a high growth, high impact company with a vision to become the largest mid-priced sunglasses brand in the U.S. and be the most loved brand in the industry.

Overview

The Assistant Store Manager (ASM) position at Shady Rays is a leadership role designed for individuals who are ready to take the next step in their retail career. This role supports the Store Manager in all aspects of store operations, including sales performance, team leadership, customer service, and operational excellence. The ASM is expected to act as a leader on the floor, drive key business initiatives, and contribute to a positive, high-energy work environment.

This internal posting is an opportunity for current team members to advance within the company. Interested candidates should have a strong understanding of Shady Rays’ brand values, a proven ability to lead, and a passion for delivering exceptional customer experience.

Core Responsibilities

Leadership & Team Development

• Act as the second-in-command to the Store Manager, stepping in to lead as needed.
• Support team development through coaching, training, and real-time feedback to improve performance.
• Help foster a positive and inclusive team culture that aligns with Shady Rays’ core values.
• Assist with onboarding new team members and reinforcing best practices.

Sales & Customer Experience

• Lead by example in engaging customers, driving sales, and delivering top-tier service.
• Assist in executing strategies to meet or exceed store sales goals and KPIs.
• Ensure all team members are knowledgeable and confident in product recommendations.
• Address and resolve customer concerns or escalations professionally.

Operations & Store Execution

• Assist in managing store opening/closing procedures and daily operational tasks.
• Oversee inventory management, loss prevention, and stock replenishment.
• Ensure visual merchandising standards align with company expectations.
• Monitor store cleanliness, organization, and adherence to company policies.

Collaboration & Brand Engagement

• Work closely with the Store Manager to implement promotions, events, and marketing initiatives.
• Contribute ideas to improve store efficiency, team engagement, and customer experience.
• Represent Shady Rays as a brand ambassador in-store and in the community.

Qualifications

• Minimum 6 months of experience at Shady Rays (or equivalent leadership experience in retail).
• Strong understanding of store operations, sales strategies, and customer engagement.
• Ability to take initiative, problem-solve, and work independently when needed.
• Comfortable providing feedback, coaching, and leading a team.
• Reliable, flexible, and committed to supporting the team and store success.
• Tech-savvy with experience using POS systems and inventory management tools.

Physical Requirements

·Ability to stand for extended periods of time during shift

·Ability to carry, lift, and move merchandise up to 50 lbs as needed

WHY WORK HERE

Shady Rays is an independent lifestyle eyewear brands and one of the fastest-growing sunglasses brands in the U.S. All shades are made with high-quality, polarized lenses in a variety of sunglass frame styles. Every purchase goes towards making an impact in our communities through Shady Rays Impact charitable giving. From childhood cancer patients to young adults with serious health conditions, Shady Rays is making a lasting impact on their lives through sunglasses.

Join our dynamic and growing team and help us make a positive impact while disrupting the sunglasses industry. Be an integral part of a fast-growing, social conscious company with a positive culture.

Benefits

• Competitive compensation plus ongoing incentives and annual bonus potential
• Comprehensive health insurance
• 100% company paid dental and vision
• PTO (Paid Time Off)
• Paid holidays
• Paid wellness days
• 401k with employer matching and immediate vesting
• Employee discounts
• Prescription discounts
• Health program reimbursement
• Employee development
• Employee recognition
• Short term disability
• Life insurance
• Paid maternity/paternity leave
• Company-wide fitness challenges with rewards
• Paid adventure days
• Work From Home Reimbursement

Pay Rang: $20+

Shady Rays is an Equal Opportunity Employer

Background check and drug test required prior to employment with ongoing random drug test potential.

Job Type: Full-time