Assistant Store Manager

Genuine Parts Company; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading automotive parts supplier as an Assistant Store Manager in Fort Worth. In this role, you'll enhance customer service while managing store operations and fostering team engagement. Be part of a dynamic retail environment with opportunities for growth and professional development.

Benefits

Excellent health benefits

401K

Opportunities for career growth

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and customer satisfaction.
• Lead and engage the team to deliver excellent customer service.

Skills

Customer Care

Leadership

Inventory Management

Fast-Paced Environment Adaptability

Education

High school diploma or equivalent

Technical or trade school courses or degree preferred

Job description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers. Serve as a leader to your teammates and help NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, store growth, and increased sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support a team where you can learn and grow your career.
• A Day in the life:
• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer satisfaction.
• Build, coach, train, and engage the team to deliver excellent customer service and business results.
• Handle inventory protection, asset management, and safety issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
• Implement operational and marketing programs, focusing on continuous process improvement.
• Develop customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience or willingness to learn about the automotive aftermarket or DIY industry.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred:
• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in parts stores, auto body, retail, or management roles in related fields.
• Customer-centric mindset.
• ASE Certifications and NAPA Know How are a plus.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career growth and development.

If this role isn't the right fit, join our Talent Community or set up email alerts for future opportunities at jobs.genpt.com.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

About Us

As one of the largest global auto parts networks, our Automotive Group serves customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality parts and service. Our international supply chain ensures fast and reliable distribution of parts to our stores and customers.