Assistant Store Manager

Total Wine & More; Florence (KY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More seeks an Assistant Store Manager in Florence, KY, to enhance brand presence through superior customer service and effective operations. You will support sales growth, build a knowledgeable team, and ensure compliance with all regulations.

The ideal candidate will have a Bachelor's degree or equivalent experience, alongside a strong managerial background in retail. Benefits include generous paid time off, health plans, and college tuition assistance.

Qualifications

• 1–3 years of work experience with 2+ years in a managerial role.
• Experience in retail and leading team development.
• Flexibility to work evenings and weekends.

Responsibilities

• Drive sales and meet key performance metrics.
• Recruit, train, and lead the store team.
• Support daily operations including payroll and inventory.

Skills

Management experience

Sales-focused team leadership

Point-of-sale systems familiarity

Inventory management

Education

Bachelor’s degree in business administration or related field

Job description

About the Role

As an Assistant Store Manager, you will grow the company brand by delivering best‑in‑class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Assistant Manager and report to the Store Manager.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day‑to‑day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience, with 2+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales‑focused team.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8–10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead and repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, Pre‑tax commuter benefits.
• Disability & life insurance coverage.
• Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development & product training.
• Consumer classes.
• And more.

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