Assistant Store Manager

Pet Supplies Plus; Fairhaven (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading pet supply retailer as an Assistant Store Team Leader, where you will provide exceptional service, manage store operations, and foster a positive environment for both pets and their owners. This role requires strong leadership skills and a passion for pets.

Benefits

Health, Dental, Vision & Disability Plans

401(k)

Paid Time Off

Employee Discounts

Career Development Opportunities

Qualifications

• 2+ years of retail team leadership experience.
• Ability to operate equipment including forklifts.

Responsibilities

• Assist in operational management of the store.
• Promote team member engagement and morale.

Skills

Communication

Leadership

Education

Bachelor’s degree

High school diploma/GED

Tools

Microsoft Office

Job description

Overview

Is shopping with your 4-legged family member a tail waggin' good time? Do you believe carry out isn't just about pizza, but also about bags of kibble? If you're a leader of the pack who enjoys providing products and services that enrich pets' lives, then come work in our neighborhood!

Responsibilities and Qualifications

As Assistant Store Team Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity, you will:

• Help your store team by example – including greeting neighbors and their new puppies when they enter the store.
• Recognize the local pug rescue coordinator and offer to host the next adoption event.
• Join the conversation when assisting neighbors in choosing between natural dog food brands.
• Analyze store sales results and develop plans to maximize sales, neighbor engagement, and productivity in partnership with the Store Team Leader.
• Create a fun, positive environment for the team and neighbors, fostering a reputation for neighborly, knowledgeable, trustworthy, pet-centric service.

Key responsibilities include:

• Assisting in operational management of the store.
• Adhering to operational policies and procedures (cleanliness, animal care, safety, and security).
• Promoting team member engagement and morale through understanding individual motivation, recognizing performance, and helping team members achieve career goals.
• Supporting recruitment, onboarding, and maintaining a fully staffed team.
• Providing onboarding, development, coaching, and feedback to team members.
• Partnering with community organizations for events and marketing opportunities.

Qualifications for Assistant Store Team Leader include:

• 2+ years of retail team leadership experience.
• Bachelor’s degree or equivalent work experience; high school diploma/GED required.
• Proficiency in Microsoft Office and good communication skills.
• Ability to operate equipment including forklifts, and to climb ladders, bend, kneel, and lift up to 50 pounds.
• Flexible schedule, reliable transportation, ability to pass drug test, and 18+ years old.

Why Us

• Health, Dental, Vision & Disability Plans
• Health & Flexible Savings Accounts (Full-Time)
• 401(k)
• Paid Time Off
• Employee Discounts
• Career Development Opportunities

About Company

Pet Supplies Plus aims to make it easier to get quality products for your pet. With over 730 locations across 44 states, our stores feature a streamlined design for easy navigation of a wide assortment of natural foods, pet supplies, and services. Our friendly, knowledgeable staff know each pet and owner by name, providing playful, engaging store experiences. Ranked No. 21 in Entrepreneur Magazine's 2024 Franchise 500 list, we are recognized for our financial strength, growth, and system size. For more information, visit www.petsuppliesplus.com.

EOE STATEMENT

We are committed to providing equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics, complying with all applicable laws.