Assistant Store Manager

Frontline Source Group; Fairfield (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Life, Vision, Dental Insurance

Paid Vacation Time

401(k) Plan

Employee Discount

Career growth opportunities

Job summary

Frontline Source Group is assisting a Cincinnati area client in their search for an Assistant Store Manager. This hands-on leadership role oversees a fast-paced retail team on the sales floor, driving store performance and a superior customer experience.

Ideal candidates have background in retail, grocery, or foods, with a focus on team development, staff coaching, and compliance with food safety standards.

Qualifications

• Prior leadership experience in retail, grocery, food service, hospitality, or a similar customer-facing environment.
• Strong knowledge of perishable products, product rotation, food safety, and quality standards.
• Proven ability to coach, train, motivate, and hold employees accountable.
• Excellent customer service, communication, and conflict-resolution skills.
• Strong organization, prioritization, and problem-solving abilities.
• Ability to travel between local store locations as needed.

Responsibilities

• Lead a high-energy retail team and help create an exceptional customer experience on the sales floor.
• Create a positive, professional, and customer-focused store culture.
• Engage with customers, answer questions, resolve concerns, and ensure a memorable shopping experience.

Skills

Leadership

Customer service

Coaching

Scheduling

Training

Team development

Job description

Assistant Store Manager

Assistant Store Manager Our client in Cincinnati, OH, has an immediate opening for an Assistant Store Manager on a direct hire basis. Company Profile: Established Grocery Retailer Team atmosphere and environment Passion for serving customers Assistant Store Manager: Lead a high-energy retail team and help create an exceptional customer experience as an Assistant Store Manager. This hands-on leadership role is ideal for an experienced retail, grocery, food service, or merchandising professional who enjoys working on the sales floor, developing employees, solving operational challenges, and driving store performance. As an Assistant Store Manager, you will partner with department leaders and team members to maintain high standards for product quality, food safety, customer service, employee engagement, and store operations. You will have the opportunity to make an immediate impact by coaching teams, improving processes, supporting hiring and training, and helping deliver a welcoming, well-run shopping environment every day.

• Lead by example on the sales floor while supporting employees, department managers, and customers in a fast-paced retail environment
• Create a positive, professional, and customer-focused store culture
• Engage with customers, answer questions, resolve concerns, and ensure a memorable shopping experience
• Monitor product quality, freshness, rotation, sanitation, and food-safety standards
• Help ensure a safe environment for customers, employees, equipment, and company property
• Enforce store policies, procedures, and operational expectations consistently
• Delegate daily responsibilities and follow up to ensure tasks are completed accurately and on time
• Assist with employee scheduling, time and attendance monitoring, and staffing coverage needs
• Recruit, interview, hire, onboard, train, coach, and develop team members
• Address performance concerns and support corrective action when needed, including disciplinary documentation
• Partner with department leaders to monitor performance, identify opportunities, and improve results
• Train employees on the safe and proper use of store equipment
• Support merchandising, selling initiatives, inventory awareness, and overall store presentation
• Take on additional responsibilities as business needs evolve

Assistant Store Manager Background Profile:

• Prior leadership experience in retail, grocery, food service, hospitality, or a similar customer-facing environment
• Strong knowledge of perishable products, product rotation, food safety, and quality standards
• Proven ability to coach, train, motivate, and hold employees accountable
• Excellent customer service, communication, and conflict-resolution skills
• Strong organization, prioritization, and problem-solving abilities
• Confidence in making decisions in a busy, fast-moving environment
• Basic computer, math, scheduling, and data-entry skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to travel between local store locations as needed
• Must be at least 21 years old
• Retail grocery or specialty food experience preferred
• Strong merchandising and product-presentation skills preferred
• Sales-focused mindset with the ability to identify opportunities to improve customer engagement and store performance preferred
• Experience managing teams, scheduling employees, or supporting multi-department operations preferred

Features and Benefits:

• Health, Life, Vision, and Dental Insurance Plans
• Paid Vacation Time
• 401(k) Plan
• Employee Discount
• Career growth and advancement opportunities
• Collaborative, team-oriented workplace with the chance to make a visible impact every day