Assistant Store Manager

Mykroc; Dubuque (IA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army in Dubuque, IA is hiring an Assistant Store Manager to support daily operations, supervise staff, oversee production and sales, and help maintain the store environment. This full-time role includes training and growth opportunities.

You will assist the Store Manager with budgeting, customer development, banking procedures, and compliance with safety policies. Evening, weekend, and holiday scheduling are required, with a strong focus on mission-driven community impact.

Qualifications

• High School Diploma or equivalent.
• 2 years retail experience (thrift experience a plus).
• Valid Driver's License.
• Basic computer proficiency including POS systems.
• Ability to pass pre-employment background check.

Responsibilities

• Assist Store Manager with daily operations, staff supervision, production, sales, and store maintenance.
• Implement strategies to meet production and sales goals.
• Maintain safety, security, cleanliness, and budgeted expenses.
• Provide customer development plans and create a welcoming shopping experience.
• Handle banking and record-keeping procedures; support personnel reviews and actions.
• Participate in training and coaching from store leadership.

Skills

Retail leadership

Customer service

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Location: Dubuque, Iowa
Pay: $18.00 per hour
Job Type:Full-time
Schedule:40 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training
• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.