Assistant Store Manager

The Salvation Army USA Central Territory; Dubuque (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Dubuque, IA is seeking an Assistant Store Manager to support the Store Manager in daily operations, supervise staff, drive sales, maintain store appearance, and ensure safety and security.

This full-time role offers paid training and a comprehensive benefits package; you will help manage banking and records, develop customer relationships, and contribute to the community mission through hands-on leadership and excellent service.

Responsibilities

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage
• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement
• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Job description

Assistant Store Manager

Location: Dubuque, Iowa
Pay: $18.00 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!