Assistant Store Manager

Mattress Firm; Decatur (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a leading mattress company as an Assistant Store Manager, where you'll enhance customer experiences and drive sales in a supportive environment. This role involves training associates, resolving customer issues, and executing merchandising standards to create a compelling in-store atmosphere.

Benefits

Career growth opportunities through training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products and accessories

Discounts on cell phone products and services

Discounts on event tickets and attractions

Discounts on personal travel

Discounts on electronics and appliances

Discounts on pet insurance plans

Discounts on mortgage loan rates

Qualifications

• Experience in retail management or similar role.
• Strong leadership and communication skills.
• Ability to train and develop team members.

Responsibilities

• Support team development with technical and product knowledge.
• Achieve or exceed sales targets through effective customer service.
• Ensure proper execution of product merchandising and marketing standards.

Skills

Customer Service

Sales Skills

Coaching

Product Knowledge

Job description

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Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as an Assistant Store Manager and have the job of your dreams!

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. They will execute Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling environment that puts the customer at the center. They will serve as a lead in resolving customer issues and escalate when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales goals by coaching associates and ensuring proper merchandising execution across multiple store units.

Benefits Include:

• Career growth opportunities through training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on sleep products and accessories

Additional Perks May Include Discounts On:

• Cell phone products and services
• Event tickets and attractions
• Personal travel
• Electronics and appliances
• Pet insurance plans
• Mortgage loan rates

Job Responsibilities:

• Support team development with technical and product knowledge
• Assist in training store associates
• Promote coaching culture to improve customer experience and selling skills
• Achieve or exceed sales targets through effective customer service
• Ensure proper execution of product merchandising and marketing standards
• Follow procedures for inventory management and product transfers

About Mattress Firm:

We’re no ordinary mattress company. With over 2,400 stores nationwide and more than 6,000 Sleep Experts, we’re dedicated to helping people sleep better. We invest in our team through training and performance bonuses, fostering a culture of diversity and inclusion.

Diversity and Equal Opportunity:

We encourage candidates of all backgrounds to apply. We are committed to a non-discriminatory work environment and value diversity, inclusion, respect, and integrity.

Pay Range: $50,000 - $80,000

Apply now to start your journey toward your dream career!