Assistant Store Manager

NAPA Auto Parts; Creedmoor (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts seeks a passionate Assistant Store Manager to lead and enhance customer service experiences in a retail environment. Responsibilities include leading a team, managing operations, and driving store initiatives. Join a stable Fortune 200 company with career growth and a supportive culture.

Benefits

Comprehensive health benefits

401K

Ongoing development opportunities

Qualifications

• High school diploma or equivalent required.
• Experience or willingness to learn about automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Lead and support store operations to maximize sales and customer satisfaction.
• Build, coach, train, and engage team members.
• Manage inventory and ensure operational safety.

Skills

Customer care

Relationship building

Inventory management

Leadership

Fast-paced environment adaptability

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Provide daily leadership and create a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to learn and grow your career with endless opportunities

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, train, and engage team members to deliver excellent customer care and results
• Handle inventory, assets, operational, and safety issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Implement NAPA operational and marketing programs, aiming for continuous improvement
• Develop customer relationships and ensure positive experiences in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred
• Experience or willingness to learn about the automotive aftermarket or DIY
• Passion for customer care and building relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs

Preferred Skills

• Background or passion for automotive, heavy equipment, farm, marine, or dealership industries
• Experience in retail, auto body, or fast food management
• Customer-centric mindset
• ASE Certifications and NAPA Know How a plus

Why NAPA?

• Comprehensive health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture
• Multiple career paths and ongoing development opportunities

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

Note: This job posting appears current and active.