Assistant Store Manager

RoShay Services; Cookeville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

RoShay Services in Cookeville, TN is seeking an Assistant Store Manager to support daily store operations and drive customer satisfaction.

Under supervision of Store Manager, you will supervise staff, manage merchandise presentation and inventory, handle deposits, and assist with opening/closing procedures. This role emphasizes leadership, scheduling, training, and compliance with company policies.

Qualifications

• Leadership experience managing teams or shifts.
• Strong customer service and relationship-building skills.
• Proficiency in inventory control and stock replenishment.
• Experience handling cash and basic cash controls.
• Ability to follow store procedures and corporate policies.

Responsibilities

• Provide excellent customer service and resolve issues.
• Supervise staff and assist with scheduling and training.
• Oversee merchandise presentation and inventory accuracy.
• Handle cash register operations and deposits.
• Assist with opening and closing procedures and store safety.

Skills

leadership

customer service

inventory management

cash handling

adherence to company procedures

Job description

The Assistant Store Manager supports maintaining a clean, organized store focused on customer satisfaction.

Under the guidance of the Store Manager, they supervise staff, manage merchandise presentation, handle paperwork, and prepare deposits.

Key responsibilities include providing excellent customer service, operating cash registers, and assisting with store opening and closing.

They help with employee scheduling, training, safety meetings, and ensuring policy compliance.

The role involves managing merchandise receipt, stocking, restocking, and display setup, as well as maintaining accurate inventory.

They ensure proper merchandise presentation according to planograms and assist in safeguarding store assets through cash control, key management, and security practices.

Additionally, they support store operations in the absence of the Store Manager, contributing to profitability and loss prevention.

Required skills include leadership, customer service, inventory management, cash handling, and adherence to company procedures.