Assistant Store Manager

IT'SUGAR; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

30% Employee Discount

Training and Development

401k with company matching

Medical, Dental, and Vision Insurance

Paid Time Off

Job summary

A vibrant retail company in Chicago is seeking an Assistant Store Manager to oversee store operations and meet sales goals. The ideal candidate will lead a team, ensure customer satisfaction, and maintain the store's standards. This role requires 2-3 years of retail management experience and a positive, engaging attitude. Benefits include a 30% employee discount and various insurance options.

Qualifications

• 2-3 years retail experience preferred.
• Prior sales and management experience in retail preferred.
• Flexibility to work days, evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations and ensure sales objectives are met.
• Evaluate daily operations and initiate actions to enhance productivity.
• Assist Store Manager with selecting, training, and coaching Associates.

Skills

Retail Management

Sales Strategies

Customer Service

Team Leadership

Education

High School diploma or equivalent

Tools

POS/cash register

Job description

Overview

Join to apply for the Assistant Store Manager role at IT’SUGAR.

IT’SUGAR was founded to create an environment that fosters happiness and humor; expanding rapidly with over 100 locations nationwide. IT’SUGAR aspires to a future where everyone can enjoy a playful experience with fewer rules and more sugar.

IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to oversee store operations and ensure sales goals and operational objectives are met.

What you’ll do

• Act as Manager on Duty: oversee daily store operations and ensure sales objectives are met.
• Evaluate daily operations and initiate actions to enhance productivity, efficiency, effectiveness, and profitability.
• Hold self and staff accountable for achieving sales goals and metrics.
• Foster a productive work environment through coaching and training of Sales Associates.
• Demonstrate a positive, enthusiastic attitude representative of IT’SUGAR core values.
• Follow our customer engagement model, SUGARTAINMENT.
• Promote safety for customers and associates by adhering to company guidelines.
• Partner with the store manager to identify challenges and present solutions.
• Recruit and backfill positions by networking internally and externally with qualified candidates and building relationships.
• Assist the Store Manager with selecting, training, and coaching Associates/Supervisors and ensure policies and procedures are followed.
• Respond to customer requests for specific items and suggest additional products.
• Use selling skills to explain benefits, features, prices, quality, and value of products.
• Establish a collaborative selling culture and ensure staff are trained in IT’SUGAR selling programs.

Support Store Operations

• Maintain cash handling records, reports, and opening/closing procedures.
• Review merchandise orders and inventory levels for accuracy and consistency.
• Merchandise and ensure displays follow visual guidelines.
• Capture customer information to enhance sales and maintain client files.
• Plan, coordinate, and set up special events and promotions.
• Communicate with associates regarding product recommendations to increase sales and inventory turnover.
• Understand Loss Prevention policies and communicate LP issues with the Store Manager.
• Maintain store cleanliness and basic facility upkeep (salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.).

Core Values

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and optimism while collaborating in a team environment.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 2-3 years retail experience preferred; prior sales and management experience in retail preferred.
• Flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; talk or hear.
• Able to lift/move up to 25 lbs independently; up to 50 lbs with assistance.
• Must be able to work alone or with minimal supervision.

Benefits

• Fun at Work: dance, sing, and laugh at work.
• Training and Development
• 30% Employee Discount
• Perk Spot (discounts on cell phone, travel, events, etc.)
• 401k with company start date on the first of the month after 60 days of employment
• Employee Assistance Program
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account
• Legal Services
• Social media: IT’SUGAR profiles