Assistant Store Manager

Jetro Restaurant Depot; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Employer Match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Job summary

Jetro Restaurant Depot in Charlotte, NC is seeking an Assistant Store Manager to oversee retail, grocery and warehouse operations. You will drive performance, enforce policies, and align with audit expectations while supporting the Store Manager in daily execution.

Ideal candidates bring leadership experience in multi-department environments, strong communication and organizational skills, and the ability to manage priorities across teams.

Qualifications

• Experience in retail, warehouse, or grocery environments.
• Ability to lead and support multiple departments.
• Strong organizational and problem-solving skills.
• Excellent communication and coordination abilities.
• Proficient with basic MS Office tools.

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments.
• Assist in enforcing compliance with company policies, procedures, and audit requirements.
• Monitor performance including sales and inventory accuracy.
• Reinforce accountability with department managers.
• Support audit readiness and corrective actions from audits.
• Assist with staffing, scheduling and team coordination.
• Support inventory control, receiving, merchandising and operations.
• Maintain strong customer service standards and assist in resolving issues.
• Ensure adherence to safety and regulatory requirements.
• Communicate operational risks or gaps to the Store Manager.
• Support branch organization, cleanliness and readiness.

Skills

Leadership

Organization

Communication

Problem solving

Prioritization

Customer service

MS Office

Tools

Excel

Outlook

MS Office

Job description

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

JOB DETAILS

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

Key Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processesMaintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Qualifications

• Previous experience in retail, warehouse, or grocery
• Strong understanding of multi-department retail operations
• Experience working in a leadership or supervisory support role
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities
• Strong communication and coordination skills
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in Assistant Store Manager or similar leadership support role
• Familiarity with operational audits and compliance standards
• Experience in high-volume retail or wholesale environments

Work Environment / Expectations

Primarily retail, grocery or warehouse environment. Requires active involvement in daily operations across all departments, including time spent on the floor supporting execution. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms