Assistant Store Manager

NAPA Auto Parts; Chagrin Falls (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager to enhance customer service and lead a team. The role involves managing store operations, fostering employee engagement, and ensuring a positive customer experience. Opportunities for career growth and development are available.

Benefits

Health benefits

401K

Opportunities for career growth

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to work in a fast-paced environment.

Responsibilities

• Create a superior customer service experience to drive growth.
• Lead a successful team and manage store operations.
• Drive operational and marketing programs.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma

Technical or trade school

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

Imagine using your automotive or customer service expertise daily, leading a team, and helping NAPA become the market leader. If this excites you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to drive store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to implement store initiatives.
• Care about people and profit.
• Lead a successful team, support the store manager, and manage store operations.
• Build, coach, and engage the team to deliver excellent customer service.
• Manage inventory, assets, safety, and cleanliness of the store and delivery vehicles.
• Drive operational and marketing programs, aiming for continuous improvement.
• Grow customer relationships and ensure a positive experience both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school preferred.
• Experience or willingness to learn about the automotive aftermarket or DIY world.
• Passion for customer care and building long-term relationships.
• Ability to work in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs.
• Preferred: Automotive industry background, ASE Certifications, NAPA Know How, experience in retail or automotive-related management roles.

Benefits

• Health benefits and 401K.
• Stable, Fortune 200 company with a family feel.
• Opportunities for career growth and development.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail