Assistant Store Manager

The Salvation Army North & Central Illinois Division; Burlington (WI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Hearing coverage

Pension plan

403(b) plan

Vacation days

Paid sick days

Personal days

Floating holidays

Paid holidays

Job summary

The Salvation Army Thrift Store in Burlington, WI seeks an Assistant Store Manager to support the Store Manager in daily operations, supervise staff, and drive production and sales goals.

You will help with recruiting, scheduling, payroll, donation processing, pricing, merchandising, and customer service, while ensuring safety and budget adherence.

Paid training, a flexible schedule, and a benefits package including health and retirement options are provided.

Qualifications

• Assist in supervising, training, and supporting store employees and beneficiaries
• Support recruiting, interviewing, scheduling, and payroll processes
• Help oversee donation processing, pricing, merchandising, and sales floor presentation
• Monitor and support daily production and sales goals
• Ensure excellent customer service and donor relations
• Maintain store safety, cleanliness, and compliance with TSA and OSHA policies
• Assist with inventory control, product rotation, and shrink reduction
• Support cash handling, register procedures, and bank deposits
• Communicate regularly with the Store Manager on operations, concerns, and opportunities
• Help ensure onboarding and training completion for new hires
• Assist in managing store expenses within budget guidelines

Responsibilities

• Assist in supervising, training, and supporting store employees and beneficiaries
• Support recruiting, interviewing, scheduling, and payroll processes
• Help oversee donation processing, pricing, merchandising, and sales floor presentation
• Monitor and support daily production and sales goals
• Ensure excellent customer service and donor relations
• Maintain store safety, cleanliness, and compliance with TSA and OSHA policies
• Assist with inventory control, product rotation, and shrink reduction
• Support cash handling, register procedures, and bank deposits
• Communicate regularly with the Store Manager on operations, concerns, and opportunities
• Help ensure onboarding and training completion for new hires
• Assist in managing store expenses within budget guidelines

Skills

Staff supervision

Recruiting

Interviewing

Scheduling

Payroll

Customer service

Donor relations

Inventory control

Cash handling

Bank deposits

Onboarding

Tools

Merchandising

Job description

Location: Burlington, WI
Pay: $15-$18 per hour
Job Type: Full-time (40 hours/week)
Schedule: Flexible schedule, including evenings, weekends, and holidays as needed

Benefits

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)

Paid Time Off

• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Personal days
• Floating holidays
• Paid holidays (immediate eligibility)

About The Role

At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, supervising staff, driving production and sales goals, and creating a positive experience for donors and customers.

What You’ll Do

• Assist in supervising, training, and supporting store employees and beneficiaries
• Support recruiting, interviewing, scheduling, and payroll processes
• Help oversee donation processing, pricing, merchandising, and sales floor presentation
• Monitor and support daily production and sales goals
• Ensure excellent customer service and donor relations
• Maintain store safety, cleanliness, and compliance with TSA and OSHA policies
• Assist with inventory control, product rotation, and shrink reduction
• Support cash handling, register procedures, and bank deposits
• Communicate regularly with the Store Manager on operations, concerns, and opportunities
• Help ensure onboarding and training completion for new hires
• Assist in managing store expenses within budget guidelines

Training Provided

• Paid training on store operations and company procedures
• Ongoing coaching and leadership development
• Opportunity to build retail management and operations experience

Working Conditions

This role operates in a retail environment with moderate noise levels and possible exposure to dust and temperature changes. The position requires standing for extended periods and occasional travel to other locations for training or support.

Why Join Us

• Mission-driven work that supports programs in your community
• Leadership development opportunities
• Team-oriented work environment
• Employee Assistance Program and additional benefits