Assistant Store Manager

Cycle Gear Inc.; Bolingbrook (IL); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager to join their dynamic team. This role involves managing a team, ensuring sales goals are met, and delivering exceptional customer service. With opportunities for advancement and a chance to work in a field you love, this position offers a vibrant work environment where you can interact with fellow enthusiasts daily. The company values inclusivity and growth, providing benefits such as medical insurance and employee discounts. If you have a proactive attitude and a love for the powersports community, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K

Employee Discounts

DailyPay

Qualifications

• 2+ years in sales management or customer service, preferably in specialty retail.
• Experience leading, coaching, and mentoring teams.

Responsibilities

• Manage store team members and ensure sales goals are met.
• Provide exceptional customer service and maintain product knowledge.

Skills

Sales Management

Customer Service

Team Leadership

Proficiency with MS Excel

POS Systems (RetailPro)

Communication Skills

Tools

RetailPro

Job description

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Company Description

Average total pay: $17 - $23+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal)

Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As an Assistant Store Manager (ASM), you will share responsibility for managing the store’s team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Our 5 Core Values drive everything we do:

Aim For The Podium:

• Provide an outstanding shopping experience and deliver exceptional customer service. Lead sales efforts, train, and communicate sales goals.
• Maintain store presentation by organizing, cleaning, stocking, and merchandising.
• Stay updated with brand and product knowledge, company info, sales, and events, becoming a resource for the team and customers.

Take Risks; Wear a Helmet:

• Encourage trying new ideas and growth. Embrace learning from failures.

Share The Road:

• Prioritize safety, wellness, and inclusivity through programs and policies. Lead by example with a friendly, upbeat personality.

Keep It Real:

• Earn an hourly base plus tiered commissions, with additional incentives like SPIFFS. Benefits include medical, dental, vision, life insurance, paid time off, 401K, and employee discounts. DailyPay allows early access to earned wages. First 5 shifts are base pay only for training.

Fuel Your Passion:

• Work in an industry you love. Opportunities for advancement. Represent Cycle Gear at events like motorcycle shows and races. Interact with passionate riders daily.

Qualifications

Our next Assistant Store Manager has:

• 2+ years in sales management, retail sales, or customer service, preferably in specialty retail.
• Experience leading, coaching, and mentoring teams.
• Proficiency with MS Excel and POS systems (RetailPro).
• A proactive, customer-focused attitude.
• An open mind and eagerness to learn and engage with the riding community.
• Motorcycle knowledge or interest is a plus but not required.

Additional Information

Cycle Gear is an equal opportunity employer, committed to diversity and inclusion.

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail