Assistant Store Manager

NAPA Auto Parts; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading automotive parts supplier as an Assistant Store Manager. Utilize your customer service skills and automotive knowledge to lead a team, enhance customer experiences, and drive store growth. Enjoy excellent benefits and career development opportunities in a supportive work environment.

Benefits

Excellent health benefits

401K

Opportunities for career growth and development

Qualifications

• Experience or willingness to learn about the automotive aftermarket industry.
• Ability to thrive in a fast-paced, complex environment.

Responsibilities

• Create a superior customer service experience to maximize market penetration.
• Lead store operations to maximize sales and profits.
• Build, coach, and train the team to deliver excellent customer care.

Skills

Customer Service

Leadership

Inventory Management

Education

High School Diploma

Job description

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Job Description

Imagine using your automotive or customer service expertise daily with wholesale and retail customers, serving as a leader to your team, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support your team in a fast-paced retail environment.
• Lead store operations to maximize sales and profits.
• Build, coach, and train the team to deliver excellent customer care and achieve business results.
• Manage inventory, assets, safety, and cleanliness of the store and delivery vehicles.
• Implement operational and marketing programs, aiming for continuous improvement.
• Develop customer relationships, assist with sales questions, and ensure a positive experience both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses are a plus.
• Experience or willingness to learn about the automotive aftermarket industry.
• Passion for customer service and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, experience in retail or management, ASE Certifications, NAPA Know How.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career growth and development.

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GPC is an equal opportunity employer, committed to diversity and inclusion.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail