Assistant Store Manager

SEPHORA; Berkeley (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading beauty retailer as an Assistant Store Manager in Berkeley. You'll support the Store Manager in daily operations, drive sales, and lead a dedicated team to deliver exceptional client service. This role requires strong leadership and organizational skills, along with a passion for beauty and retail. If you thrive in a dynamic environment and enjoy motivating others, this opportunity is for you.

Qualifications

• 3-5 years of experience managing a high volume, complex retail setting.
• Proven successful experience as a retail assistant manager.

Responsibilities

• Assist in overseeing daily store operations and ensuring client satisfaction.
• Lead, coach, and motivate a team of associates to meet sales targets.
• Maintain store standards and ensure compliance with company policies.

Skills

Leadership

Communication

Organizational Skills

Job description

Your role at Sephora : As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities :

Supporting Store Operations and Sales :

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership and Development :

• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction and Service :

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards and Compliance :

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management :

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications / Experience :

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend / stretch to stock shelves, stand / walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

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