Assistant Store Manager

NAPA Auto Parts; Ashland (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Join a leading company as an Assistant Store Manager, where your automotive expertise and customer service skills will be key to enhancing store growth and profitability. In this role, you will lead a passionate team, engage customers, and manage operations in a dynamic retail setting. With excellent benefits and opportunities for career growth, this position offers a fulfilling career path in a family-oriented culture.

Benefits

Excellent health benefits

401K

Career growth opportunities

Qualifications

• Experience in automotive aftermarket or DIY.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Lead and support your team in a retail environment.
• Manage inventory and store operations.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive store initiatives.
• Care about people and profit.
• Support your team and manage store operations in a fast-paced retail environment.
• Build, coach, and train your team to deliver excellent customer care and business results.
• Manage inventory, assets, and ensure safety and cleanliness of the store and delivery vehicles.
• Implement operational and marketing programs, aiming for continuous process improvements.
• Develop customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive knowledge.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs when necessary.
• Bonus qualifications include automotive industry background, ASE certifications, NAPA Know How, and experience in retail or automotive service management.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career growth and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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