Assistant Store Manager

NAPA Auto Parts; Arcadia (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as an Assistant Store Manager, where you will leverage your automotive expertise and customer service skills to lead a team and enhance store performance. This role offers opportunities for growth in a supportive environment focused on employee well-being.

Benefits

Competitive health benefits

401K

Opportunities for career growth

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to thrive in a fast-paced, complex environment.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and customer satisfaction.
• Lead a successful team and support the store manager.

Skills

Customer Care

Inventory Management

Leadership

Education

High school diploma

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

Imagine using your automotive or customer service expertise daily, serving both wholesale and retail customers, leading your team, and helping NAPA become the market's leading parts supplier. If this describes you, NAPA is seeking a passionate Assistant Store Manager. This is an excellent opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Enjoy learning and growing your career in a supportive environment

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, and engage the team to deliver excellent customer care and results
• Handle inventory, asset management, and safety issues
• Ensure cleanliness and readiness of all store areas and delivery vehicles
• Implement operational and marketing programs, aiming for continuous improvement
• Develop customer relationships, assist with sales and service questions, and ensure a positive experience

Qualifications

• High school diploma or equivalent; technical or trade school courses a plus
• Experience or willingness to learn about the automotive aftermarket or DIY world
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs

Preferred Qualifications

• Background or passion for automotive, heavy equipment, farm, marine, or dealership industries
• Experience in parts stores, auto body, retail, or management roles in related fields
• Customer-centric mindset
• ASE Certifications and NAPA Know How are a plus

Why Join NAPA?

• Competitive health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive culture that values hard work and employee well-being
• Opportunities for career growth and development

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