Assistant Store Manager

Family Pawn; Alabaster (AL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Performance-based monthly bonuses

Structured hours for better work-life balance

Growth into future store leadership

Job summary

A leading pawnshop in Central Alabama is seeking a full-time Assistant Store Manager. This role requires several years of management experience, focusing on team leadership, operational duties, and customer experience. The position offers a competitive pay range of $18–$20 per hour plus bonuses, tailored for those looking for a work-life balance without compromising on impact and challenge.

Qualifications

• Proven experience in retail management roles.
• Strong organizational and leadership abilities.
• Must be able and comfortable working with firearms.

Responsibilities

• Partner with the Store Manager to manage daily operations.
• Ensure exceptional customer experience.
• Assist with training and coaching team members.

Skills

Proven experience as an assistant manager

Strong communication skills

Leadership skills

Attention to detail

Bilingual

Job description

Overview

Grow with Central Alabama’s #1 Pawnshop – Assistant Manager Opening. MANAGEMENT EXPERIENCE REQUIRED – NOT AN ENTRY-LEVEL ROLE

Are you a seasoned retail manager looking for a better work-life balance—without sacrificing impact or challenge? Family Pawn, Central Alabama’s #1 rated pawnshop, is hiring a full-time Assistant Store Manager.

This isn’t a stepping stone or trainee position. We’re looking for someone with several years of true management experience—ideally a current store manager who’s tired of 60+ hour workweeks and ready to thrive in a professional, high-performing environment that values balance and excellence.

About Family Pawn

We’re not your typical pawnshop. At Family Pawn, we pride ourselves on maintaining a clean, welcoming, and professional environment with a strong reputation for integrity and exceptional service. We’re a fast-growing, community-focused business—and we’re raising the bar for what people expect from our industry.

Position: Assistant Store Manager

Location: Alabaster, AL

Schedule: Full-time, 40 hours per week

This is a challenging yet rewarding position where you\'ll work closely with store leadership to manage operations, lead the team, and uphold our reputation as the best in the business.

Responsibilities

• Leadership & Support: Partner with the Store Manager to lead daily operations and support overall team performance.
• Customer Experience: Ensure our customers receive the professionalism and hospitality that make us a 5-star-rated business.
• Team Oversight: Assist with training, coaching, and holding team members accountable to standards.
• Sales Strategy: Help execute store goals and promotions while coaching team members on effective sales techniques.
• Operational Duties: Support inventory management, cash handling, compliance, and process improvement.

What We’re Looking For

• Proven experience as an assistant manager, store manager, or retail department head.
• Strong communication, organization, and leadership skills.
• Willingness to coach others and make tough calls when needed.
• High personal standards and attention to detail.
• A team-first mindset with interest in growing long-term with the company.
• Experience with pawn, firearms, or high-value retail sales is a plus.
• Bilingual is a plus.
• Must be legally able and comfortable working with firearms.

What We Offer

• Pay: $18–$20 per hour, plus performance-based monthly bonuses. Est: 45k+ with bonuses
• Schedule: 40-hour weeks with structured hours for better work-life balance.
• Growth: We’re growing. This role could grow into future store leadership.

Apply Now

If you’re an experienced manager ready for a rewarding leadership role without sacrificing your nights and work-life balance, we’d love to talk. Apply now on Indeed with your resume and a brief message telling us why you’re a great fit.

Come lead with us—and help redefine what a modern pawnshop can be.