Assistant Store Leader - Drive Guest Service & Store Ops

Arby's, Inc.; Red Springs (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

A fast-food chain in Red Springs is seeking an Assistant Store Leader to oversee store operations in the absence of the Store Leader. This role includes ensuring outstanding guest service, maintaining store standards, and handling operational discrepancies. The ideal candidate will have a High School Diploma or GED, strong communication skills, and the ability to work in a team. The position requires a commitment to customer service and adherence to company standards.

Qualifications

• High School Diploma or GED required.
• Good communication and ability to work in a team essential.
• Customer service skills are a must.

Responsibilities

• Oversee store operations in the Store Leader’s absence.
• Ensure outstanding guest service at all times.
• Communicate sales and operating discrepancies to the Store Leader.
• Maintain cleanliness and stock of all store areas.

Skills

Able to work well with others

Good communication

Analytical and reasoning

Customer Service

Must know company motto

Education

High School Diploma or GED

Job description

Open Interviews Daily Monday thru Friday, 10:00AM - 2:00PM

Minuteman Food Mart Assistant Store Leader - Full Time

Job Title: Assistant Store Leader
Report To: Store Leader

Experience

• High School Diploma or GED.

Skills

• Able to work well with others.
• Good communication.
• Analytical and reasoning.
• Customer Service
• Must know company motto

Duties and Responsibilities

• Responsible for all areas of operations of the store in the Store Leader’s absence, which includes Guest Service, Profit and Loss, Human Resources, and all other functions of the store.
• Performs specific tasks as assigned by the Store Leader.
• Assists the Store Leader in seeing that the store is maintained to Minuteman Food Mart standards.
• Adheres to all Government ABC and Tobacco regulations.
• Has reliable transportation to meet scheduled work times and timely deposits as required.
• Provide all guests with “OUTSTANDING” Guest Service by setting a good example for fellow employees and ensures this is being done by all employees at all times.
• Ensures the Store Leader is aware of all sales, cash, and operating discrepancies.
• Follows proper clocking in and out procedures through the company computer.
• Works with entire staff to ensure they are doing everything necessary to score 100% on all branded Mystery Shops.
• Utilizing suggested selling techniques with Guests.
• Ensure all store equipment, including fountain, coffee, and food service areas are properly maintained.
• Ensures cooler, store shelves, and displays are clean, fully stocked, and fronted.
• Immediately notify the Store Leader of any maintenance problems.

Work Schedule

Assistant Store Leader will be scheduled for three-second shifts and two first shifts. The second shift will put a member of management on both shifts. The two-day shifts will be the days that the manager will be off, and the assistant will be responsible for all Store Leader tasks for those days.

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