Assistant Store Leader: Drive Guest Service & Store Ops

Campbell Oil Company; Kinston (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

A local convenience store in Kinston, NC, is seeking an Assistant Store Leader to manage store operations in the absence of the Store Leader. Responsibilities include ensuring outstanding customer service, conducting tasks assigned by the Store Leader, and maintaining store standards. Applicants should possess a High School Diploma or GED and have skills in communication, teamwork, and customer service. The role is essential for the efficient operation of the store, contributing to guest satisfaction and overall business performance.

Responsibilities

• Responsible for all areas of operations of the store in the Store Leader’s absence.
• Performs specific tasks as assigned by the Store Leader.
• Assists the Store Leader in maintaining store standards.
• Adheres to all Government ABC and Tobacco regulations.
• Provides outstanding guest service.
• Ensures the Store Leader is aware of all discrepancies.
• Follows proper clocking in and out procedures.
• Works with staff to achieve 100% on branded Mystery Shops.
• Ensures all store equipment is properly maintained.
• Notifies the Store Leader of maintenance problems.

Skills

Able to work well with others

Good communication

Analytical and reasoning

Customer Service

Must know company motto

Education

High School Diploma or GED

Job description

A local convenience store in Kinston, NC, is seeking an Assistant Store Leader to manage store operations in the absence of the Store Leader. Responsibilities include ensuring outstanding customer service, conducting tasks assigned by the Store Leader, and maintaining store standards. Applicants should possess a High School Diploma or GED and have skills in communication, teamwork, and customer service. The role is essential for the efficient operation of the store, contributing to guest satisfaction and overall business performance.