Assistant Store Leader

Kroger in; Hillsdale (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading grocery retailer in Michigan seeks an Assistant Store Leader (Finance) to oversee store operations and support the store manager. This role involves enhancing customer service, managing staff, and achieving sales targets. Candidates should possess retail management experience, problem-solving skills, and a commitment to inclusive leadership.

Benefits

Healthcare coverage including medical, dental, and vision

Flexible scheduling

Tuition reimbursement up to $21,000

Employee Assistance Program

Associate discounts on purchases

Qualifications

• 1 year of experience as a department manager, service manager, or equivalent experience.
• Store manager/district manager or direct manager approval required.

Responsibilities

• Assist store manager & associates in enhancing customer shopping experience.
• Manage total store operations in store manager’s absence.
• Supervise and coach staff, conduct performance reviews.

Skills

Customer Service

Leadership

Retail Management

Problem Solving

Education

High school diploma/GED

Job description

Assistant Store Leader (Finance)

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum requirements:

• High school diploma/GED
• 1 year of experience as a department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Desired qualifications:

• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

Responsibilities include:

• Assist store manager & associates in achieving a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on survey results
• Work with department heads/store associates to identify opportunities, develop solutions & create action plans
• Model and demand high levels of customer service & resolve issues/concerns
• Manage total store operations in store manager’s absence
• Achieve/exceed sales, wage, profit, safety, and shrink targets
• Drive sales by maximizing department contributions and reducing shrink
• Participate in financial performance discussions and budget development
• Analyze the competitive landscape within the district/division
• Demonstrate inclusive leadership and promote inclusive behavior
• Utilize coordinators/field staff to meet sales/profit goals and execute division plans
• Build relationships with community organizations and union representatives
• Communicate effectively with staff, serve as liaison to management, and ensure compliance with laws and policies
• Supervise and coach staff, conduct performance reviews, and provide feedback
• Perform essential functions with or without reasonable accommodation