Assistant Store Leader

Range USA; Greenfield (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Health Insurance

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Paid Training available

Job summary

Range USA is seeking an Assistant Store Leader in Greenfield, WI, to lead a team of engaged store associates. This role requires overseeing store operations, ensuring compliance with safety standards, and driving sales performance.

The ideal candidate will have 3+ years of retail experience, strong communication skills, and proficiency in Microsoft Office. Benefits include medical coverage, free membership, and paid training. Join us to help create an exceptional customer experience!

Qualifications

• Minimum of 3 or more years of retail sales experience.
• Strong verbal and written communication skills, including relationship building.
• Product knowledge and ability to communicate with customers to ensure satisfaction.

Responsibilities

• Achieve high levels of sales performance and customer service.
• Ensure compliance with Range USA policies and ATF regulations.
• Recruit, interview, and onboard new staff members.
• Train and develop employees on retail sales processes.
• Monitor safety practices and manage risk.

Skills

Retail sales experience

Microsoft Office proficiency

Communication skills

Inventory management systems

Job description

Job Details

Job Location: Greenfield, WI - Greenfield, WI 53228

Position Type: Full Time

Travel Percentage: None

Job Category: Retail

Position Overview

The Assistant Store Leader contributes to Range USA's success by leading a team of engaged store associates to create and maintain the Range USA experience for customers. The Assistant Store Leader is responsible for supervising the workplace, being the Safety Leader in the store, ensuring staff and customer safety, managing the store’s sales performance, ensuring compliance with all ATF requirements, and sustaining brand equity.

Job Responsibilities

• Achieve high levels of sales performance and results through ensuring excellent customer service practices and demonstrating a high degree of professionalism with customers and associates.
• Monitor compliance with Range USA policies, such as safekeeping of funds and property, personnel practices, record-keeping procedures, and overall maintenance of the physical store.
• Be the Safety Leader in the store, coach and manage accountability around safety, and participate in any safety related communication with Main Office.
• Act as the store administrator of the applicant tracking system; recruit, interview, and hire top talent in a timely manner.
• Conduct the onboarding process with assistance from the Store Leader for all new hires.
• Manage the scheduling tool; create schedule, approve time sheets, and approve absences.
• Train, develop, and teach employees to perform the sales process consistently while on the retail sales floor.
• Provide ongoing feedback through training, coaching, counseling, assessments, and setting challenging goals to improve associate performance using development plans.
• Ensure proper channels of communication exist between the store, supervisors, and Main Office partners.
• Identify and assist in resolving issues that affect the store’s service, efficiency, and productivity.
• Ensure ATF compliance and all internal policies regarding the selling and handling of firearms are strictly adhered to.
• Ensure OSHA & EPA compliance is followed and adhered to in relation to state and local mandates, including compliance with lead safety and any other applicable requirements.
• Manage the range maintenance team personnel.
• Monitor completion of online learning management tool content.
• Be responsible for safe counts and deposits.
• Open and close the store; handle register counts, lock/unlock store.
• Assist with all staff responsibilities as daily business needs require.
• Manage the Operations Specialist to ensure all responsibilities are completed and assist when necessary.

Desired Skills & Experience

• Minimum of 3 or more years of retail sales experience.
• Availability to work a flexible schedule and hours necessary to open and/or close the store, including nights, weekends, and holidays.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems, and POS systems.
• Strong verbal and written communication skills, including relationship building.
• Demonstrated ability to communicate with customers to ensure satisfaction and meet needs.
• Participate in performance management by creating, documenting, and reporting on performance and incentive goals.
• Balance business needs with customer needs and build relationships with customers, making customers and their needs a primary focus.
• Demonstrate a high level of competency and knowledge in assigned work, set clear goals and expectations, and readily share knowledge with others.

Employee Benefits

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: Paid Training available

Physical Requirements

• Extended periods of standing.
• Lifting and/or pushing objects up to 50 lbs. on a regular basis.
• Working at heights of up to 10 feet.