Assistant Store Leader

Tapestry, Inc.; Grapevine (TX); On-site; USD 25,485 - 39,950; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. in Grapevine, Texas is seeking a Store Leader to maximize store productivity and profitability through leadership and coaching. You will set the sales floor tone, elevate service, and create an inclusive environment for associates. Responsibilities include driving omni-channel selling, recruiting talent, managing schedules, and executing visual directives.

We offer benefits including medical, dental, vision insurance, a 401(k), and a base pay range of $18.50-$29.00. Ideal candidates will have 2+ years in retail management and strong communication skills.

Qualifications

• 2+ years of retail management experience in fashion/lifestyle or a comparable environment.
• Ability to analyze selling reports and react quickly.
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally).

Responsibilities

• Model service behaviors and selling standards; lead a client-focused environment.
• Empower the team to personalize experiences and resolve issues effectively.
• Set clear goals and coach to results.
• Manage schedules and payroll budgets; adjust staffing to business needs.

Skills

Retail management experience

Leadership communication skills

Organizational skills

Analytical skills

English proficiency

Education

Combination of education and experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Overview

You partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.

Key Responsibilities

• Model Kate Spade service behaviors and selling standards; lead a high‑energy, client‑focused environment.
• Drive omni‑channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; provide coaching and manage under‑performance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
• Act as Store Leader in absence; foster an inclusive motivating culture.
• Build community networks to support recruiting and brand awareness.
• Own store sales plans and forecasts; create action plans to address business opportunities.
• Inspire the team to exceed performance standards across all selling channels.
• Partner with corporate teams to analyze market data and optimize strategies.
• Champion Kate Spade aesthetics and philosophy; maintain brand and operating standards.
• Execute visual directives and ensure an impeccable store environment.
• Communicate sell‑through, stock trends, and customer feedback to improve results.
• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.
• Ensure compliance with policies, safety, and loss prevention standards.
• Support inventory management, cycle counts, and shipment accuracy.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Qualifications

• 2+ years of retail management experience (fashion/lifestyle or comparable environment).
• A combination of education and experience will be considered.
• Strong leadership communication and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency (for EU).
• Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Schedule & Physical Requirements

The role requires a flexible schedule that may include nights, weekends, peak busy season, and public holidays. Physical duties include lifting up to 50 lbs., climbing, bending, kneeling, and maneuvering in the sales floor and stockroom.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance
• Base pay range $18.50‑$29.00 (minimum wage compliance)

Competencies

• Courage: Provides direct, actionable feedback; confronts problems and takes necessary action.
• Creativity: Generates original ideas and connections between unrelated concepts.
• Customer Focus: Dedicated to meeting internal and external customer expectations; uses feedback for improvements.
• Dealing with Ambiguity: Cope with change and uncertainty; decide and act without a complete picture.
• Drive for Results: Exceeds goals consistently; bottom‑line oriented; pushes self and others for results.
• Interpersonal Savvy: Builds constructive relationships, uses diplomacy, and diffuses high‑tension situations.
• Learning on the Fly: Learns quickly from new problems; experiments and adopts solutions.
• Strategic Agility: Sees ahead, anticipates future trends, and develops competitive strategies.
• Developing Direct Reports: Provides challenging tasks, holds development discussions, and supports career goals.
• Building Effective Teams: Creates strong morale, shares wins, fosters open dialogue, and ensures belonging.

Equal Opportunity Employer

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA): Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].