Assistant Store Leader

FashionUnited; Carlsbad (CA); On-site; USD 25,485 - 52,693; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in Carlsbad, CA is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence.

You will set the tone on the sales floor, elevate service across omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.

Qualifications

• 2+ years of retail management experience in fashion or lifestyle.
• Strong leadership, communication and organizational skills.
• Proficient with retail systems and MS Office applications.

Responsibilities

• Model service behaviors and lead a high-energy, client-focused environment.
• Drive omni-channel selling and clienteling through loyalty programs.
• Recruit, onboard and coach diverse talent; manage performance.
• Set goals and review KPIs; coach to results.
• Oversee opening/closing, cash handling and security.
• Manage schedules and payroll budgets according to business needs.
• Support inventory, shipments, and loss prevention.

Skills

Leadership

Communication

Organizational Skills

English Proficiency

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Overview

Kate Spade New York is a global lifestyle brand that designs seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Founded in 1993, the brand is known for its colorful, bold, and optimistic aesthetic.

Position Overview

As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.

Key Responsibilities

• Model Kate Spade Service behaviors and selling standards; lead a high‑energy, client‑focused environment.
• Drive omni‑channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
• Act as Store Leader in their absence; foster an inclusive, motivating culture.
• Build community networks to support recruiting and brand awareness.

Sales & Business Planning

• Own store sales plans and forecasts; create action plans to address business opportunities.
• Inspire the team to exceed performance standards across all selling channels.
• Partner with corporate teams to analyze market data and optimize strategies.

Brand & Visual Standards

• Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards.
• Execute visual directives and ensure an impeccable store environment.
• Communicate sell‑through, stock trends, and customer feedback to improve results.

Operational Excellence

• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.
• Ensure compliance with policies, safety, and loss prevention standards.
• Support inventory management, cycle counts, and shipment accuracy.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Requirements

• 2+ years of retail management experience (fashion/lifestyle or comparable environment). A combination of education and experience will be considered.
• Strong leadership communication and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency (for EU).

Schedule

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs., occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Equal Opportunity Employment

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Compensation

Base Pay Range $18.50-$38.25

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance. Please contact the U.S. Corporate Compensation & Benefits team for a complete list of benefits.