Assistant Store Director

Jobtailor; Missouri; On-site; USD 70,000 - 110,000; Full time

Job summary

Meijer in Missouri is seeking a seasoned retail leader to oversee store operations, drive sales, and ensure outstanding customer service. You will guide the team, optimize merchandising, and execute strategies that boost profitability while upholding the Meijer brand values across all daily activities.

The role requires a Bachelor's degree (or equivalent), 5+ years in retail/operations management, and progressive leadership experience.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in retail/grocery/operations management or customer service.
• 4+ years of progressive leadership experience.
• Proactive/creative thinking applied to the business.
• Strong merchandising knowledge to meet customer needs.
• Strong business acumen and innovative mindset.
• Commitment to fostering an inclusive environment.

Responsibilities

• Provide direction on store operations, processes, and conditions.
• Plan, direct, and supervise day-to-day store operations.
• Lead training, development, and performance management of the team.
• Develop strategies to improve customer service, sales, and profitability.
• Ensure proper merchandising of products and displays.
• Forecast staffing needs and recruit to meet demand.
• Uphold Meijer brand values in all activities.
• Foster positive team engagement and talent retention.
• Communicate clearly to uphold cultural standards.
• Assess store financial results and execute strategies.
• Build community partnerships to support brand.

Skills

Retail Operations Management

Team Leadership

Customer Service Strategy

Merchandising Expertise

Business Acumen

Education

Bachelor’s Degree

Job description

Responsibilities

• Provides direction related to operations, processes, and conditions of the store
• Plans, directs, and supervises the team in the day-to-day operation of the store
• Is responsible for the selection, training and development, and performance management for all team members in span of care
• Develops strategies to improve customer service, drives store sales and increases profitability
• Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient
• Ensures that all products and displays are merchandised effectively to maximize sales and profitability
• Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas
• Works in a manner that reflects the Meijer brand and values
• Creates a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs
• Upholding the cultural standards and values via open, clear, and effective communication
• Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results
• Being a strong community partner by cultivating relationships in the local community to support the Meijer brand

Requirements

• Bachelor’s degree or equivalent experience
• Minimum 5+ years of retail/grocery/operations management/customer service experience
• 4+ years of progressive leadership experience
• A passion to lead those in span of care while providing industry leading service
• Demonstrates proactive/creative thinking and applies it to the business
• A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share
• A strong business acumen
• An innovative attitude to help Meijer set the industry standard
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported

Core Competencies

Demonstrates strong leadership and operational management skills in retail, with a focus on team development, customer service excellence, and strategic business acumen to drive profitability and community engagement.

Highest-signal resume keywords

• Retail Operations Management
• Team Leadership
• Customer Service Strategy
• Merchandising Expertise
• Business Acumen

Hard Skills

• Retail Management
• Performance Management
• Sales Forecasting
• Staffing Strategy
• Financial Analysis

Soft Skills

• Effective Communication
• Creative Thinking
• Team Engagement
• Problem Solving
• Inclusive Leadership

Certifications & Qualifications

• Bachelor’s Degree

Industry Keywords

• Grocery Management
• Customer Experience
• Community Engagement
• Profitability
• Merchandising