Assistant Store Director

Priority Dispatch Corp.; Canby Park Estates (DE); On-site; USD 48,000 - 75,000; Full time

Job summary

Priority Dispatch Corp. is seeking an Assistant Store Director to share in the leadership of the Grocery Department. The role involves coordinating store operations in the Store Director's absence and ensuring excellent customer service and team performance.

You will assist in training staff, maintain safety and sanitation standards, and help manage scheduling and merchandising to maximize sales and profitability.

Qualifications

• Essentials: ability to support Store Director and lead/store personnel in their absence.
• Strong supervision and training coordination across departments.
• Commitment to customer service, teamwork, and high performance.

Responsibilities

• Actively support the Store Director in fulfilling responsibilities.
• Manage store personnel when the Store Director is absent.
• Help oversee training and development of employees across the store.
• Foster teamwork, customer service, and high performance on the sales floor.
• Greet customers and handle complaints promptly and professionally.
• Monitor shelf pricing, ads, and display pricing for accuracy.
• Enforce safety standards from Loss Prevention and Risk Management.
• Oversee sanitation, housekeeping, and equipment maintenance.
• Plan weekly schedules based on projected sales and workload.
• Assist in merchandise planning and display planning.

Job description

Job DetailsJob Location: 051 Wilmington - Wilmington , DE 19808Position Type: Full TimeJob Category: GroceryPOSITION TITLE: Assistant Store Director

DEPARTMENT: Grocery Department

REPORTS TO: Store Director

FLSA STATUS: Exempt – 45 Hours

JOB SUMMARY:

Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operation of the store in the absence of the Store Director.

QualificationsESSENTIAL JOB FUNCTIONS:

• Actively support the Store Director in the fulfillment of their responsibilities.
• Responsible for management of store personnel in the absence of the store director.
• Assist the Store Director and other department managers with overseeing the training and development of all employees throughout the store.
• Foster a positive work environment that promotes teamwork, customer service, and high performance.
• Greet all customers and be observant while working on the sales floor.
• Assist in handling customer complaints in a prompt and professional manner.
• Identify and pricing discrepancies and inform the proper personnel.
• Responsible for checking ads and insert to ensure proper shelf and display pricing.
• Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
• Oversee sanitation program, housekeeping, and equipment maintenance control.
• Assist in contributing to the profitable operation of the store and all the departments.
• Enforce receiving department procedures according to company policies.
• Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
• Assist in planning of merchandise displays to obtain maximum sales and profits.
• Monitor dairy, commercial bread, frozen, and grocery shelves and displays for freshness, quality, and price.
• Abide by all company policies as stated in the Employee Handbook.