POSITION TITLE: Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt – 47 Hours
JOB SUMMARY:
Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
- Actively support the Store Director in the fulfillment of their responsibilities.
- Responsible for management of store personnel.
- Assist Store Director and other department managers with training and development of all employees.
- Greet all customers and be observant while working.
- Handle customer complaints in a prompt and professional manner.
- Identify pricing discrepancies and inform the proper personnel.
- Responsible for checking ads and ensuring proper displays.
- Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
- Oversee sanitation program, housekeeping, and equipment maintenance control.
- Assist in contributing to a profitable operation of the store.
- Enforce receiving procedures according to company policies.
- Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
- Assist in planning of merchandise displays to obtain maximum sales and profits.
- Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
- Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
- Assist in office as needed.
- Conduct daily checks on refrigeration.
- Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Minimum of a high school education; a college education is helpful but not required.
- At least 3 years of experience in the supermarket industry with successful participation in management programs.
- Should have a working knowledge of store operations.
- Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
- Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
- Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
- Excellent organization and follow-through skills.