Store Associate, Fox Den 24-25 SY

Sidwell Friends School; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Part time

Job summary

An established educational institution is seeking part-time Store Associates for its bustling café, where community members gather to enjoy beverages and shop for school merchandise. This role involves providing excellent customer service, managing store operations, and creating a welcoming environment. Ideal candidates will have a strong customer service focus, organizational skills, and the ability to multitask in a fast-paced setting. Join a vibrant team and contribute to enhancing the student experience while enjoying a dynamic work atmosphere.

Qualifications

• Experience in retail or food service is preferred.
• Ability to communicate effectively with diverse populations.

Responsibilities

• Assist customers and process sales at the store.
• Maintain cleanliness and organization of the store.

Skills

Customer Service

Organizational Skills

Multitasking

Communication

Retail Experience

Food Service Knowledge

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Google Applications

Outlook

Job description

Welcome to the Human Resources Department at Sidwell Friends School. Sidwell Friends prides itself in offering a high quality educational experience to those who will lead the next generation. To that end, we are seeking qualified individuals with the knowledge, skills and abilities to enhance the student experience at Sidwell Friends. We encourage you to review the job postings below and to contact us for additional information.

Department: Auxiliary Programs

Location: Washington, DC

Position Start Date: Immediately

Status: Part-Time

Sidwell Friends, a coeducational Quaker day school, seeks part-time Store Associates for the School Café located on its Washington, DC campus. The Fox Den Cafe and store is a bustling center of community life at Sidwell Friends. Students, parents, faculty, staff, and alums gather every day of the school week to enjoy an array of hot and cold beverages, including specialty lattes and cappuccinos, and to take a break or enjoy downtime with friends. The Fox Den offers a wide selection of school spirit wear and merchandise.

Responsibilities:

Reporting to the Assistant Director of Auxiliary Programs, the Fox Den Store Associate is responsible for:

• Assisting customers, processing sales, receiving and stocking merchandise, and performing daily store opening and/or closing procedures.
• Responsible for assisting with the daily operations of the store, including but not limited to opening and/or closing the store daily, operating a cash register accurately and effectively, creating and maintaining accurate reports, records, and files, and maintaining a clean and orderly front of the store and stockroom.
• Working as part of a team to provide excellent customer service for face-to-face and online customers, including cashier duties, cafe and retail floor support, and phone assistance.
• Creating a warm, safe, and welcoming environment for all customers.
• Assisting with ordering, receiving, merchandising, and stocking merchandise; communicating discrepancies to Store Manager; organizing displays to maximize space utilization and eye appeal.
• Protecting the store assets.
• Assisting with monthly, quarterly, and annual store inventory counts.
• Performing daily deposit.
• Assisting with ordering cafe products and merchandise; offering ideas for expanding and improving services, events, and product offerings to customers.
• Assisting with online order processing and fulfillment.
• Being present and engaging during shifts, especially rush hours, special sales days, pop-ups, and store events.
• Being able and willing to learn how to craft specialty coffee drinks.
• Assisting with basic food preparation, following essential food safety guidelines.
• Other duties as assigned.

Required Knowledge and Skills

• Customer service focused with a calm and pleasant demeanor.
• Strong attention to detail and demonstrated organizational skills.
• Ability to multitask and prioritize while working independently in a fast-paced environment.
• Ability to communicate effectively with all members of the school community.
• Experience with managing sales transactions in a retail and/or food service environment is preferred.
• Experience working with diverse populations; specific experience working with middle and high school students is preferred.
• Knowledge of general food service and/or retail procedures.
• Understanding computer system operations, specifically Outlook, Google, and Microsoft Office applications.

Qualifications

• 18 years or older with prior experience working with customers or students in a retail or food service environment.
• Demonstrate effective communication skills, flexibility, patience, a sense of humor, and enthusiasm for working with students and customers.
• Ability to work 20 hours per week (part-time, not benefits eligible position). The Fox Den is open 7:30 am – 5:00 pm. Additional coverage opportunities may arise as operationally needed.
• Ability to lift boxes/materials of 30 pounds
• Ability to stand for extended periods of time.
• Ability to walk around store, campus, and buildings.
• Ability to bend frequently, squat, and reach above shoulder height occasionally.

Compensation

• Hourly Rate $18.00-$22.00. Hourly rate commensurate with experience and qualifications.

Sidwell Friends School affirms the centrality of diversity and inclusion in all aspects of academic and campus life. Honoring a multiplicity of voices, we celebrate shared joys and address tensions productively. Together, we are guided by Quaker testimonies and seek to answer the question, “How do we nurture a sense of belonging in our community and demonstrate our commitment to a just world.”

Sidwell Friends School
Human Resources Department
3825 Wisconsin Avenue, NW Washington, D.C. 20016