Assistant Starbucks Leader

Weis Markets; Village of Tannersville (NY); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Weis Markets seeks an Assistant Starbucks Leader in Village of Tannersville, NY to oversee daily store operations and support the Starbucks team. You will manage shifts, ensure excellent customer service, and coach associates to hit performance goals.

The role emphasizes teamwork, compliance with store policies, and maintaining a clean, safe work environment while delivering great customer experiences.

Qualifikationen

• Customer service experience in a fast-paced retail environment.
• Demonstrated ability to lead a shift and coach teammates.
• Strong problem-solving and decision-making skills in real-time.
• Compliance with safety, health, and alcohol/t tobacco regulations.

Aufgaben

• Run shifts with customers at the store core, planning break coverage and benching for breaks.
• Solve problems on the floor, read customer cues, coach associates, and share relevant information.
• Create an engaging store environment, recognize team wins, and maintain cashier operations and money handling.
• Assist the Starbucks Leader in supervising all department associates and ensure smooth operations.

Kenntnisse

Customer service

Team leadership

Problem solving

Safety compliance

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 2836 Route 611 Job Description: The Assistant Starbucks Leader is responsible for the functions below, in addition to other duties as assigned:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Running Shifts with Customers at Our Core: Understands today's plan and ensures the team is working together to make every moment right for our customers. Uses their resources to determine positions, routines, and the plan for breaks. Puts oneself in the best position to read customer cues throughout the shift.
• Solving Problems in the Moment: Anticipates problems and uses their resources to respond calmly and confidently. Remains composed and utilizes resources to take appropriate action. Understands when and how to flex the play to optimize the customer experience. Identifies teachable moments and provides feedback and coaching as appropriate. Documents and shares pertinent information to uphold standards and ensure smooth transitions from shift to shift.
• Creating the Environment: Promotes an atmosphere of engagement and pride while achieving goals. Serves as a role model for baristas. Encourages teamwork through recognition and celebration of team wins. Sets an energetic tone within the store by building rapport with baristas on shift and displaying a positive attitude. May operate and be responsible for cash register operations. Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages. Adheres to company and state laws related to tobacco and alcohol sales. Maintains backroom and receiving area security and organization. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. May assist with baling cardboard or other related duties (if properly trained - training provided) May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained - training provided). Ensures smooth workflow within department by cooperating with co-workers and superiors. Strives to continuously improve job performance. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May also be called upon to assist in other departments.
• Supervisory Responsibilities Assists the Starbucks Leader in supervising all associates in department. Specific number depends upon store sales volume.

Weis Markets is an Equal Opportunity Employer:

Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it's a fact that as our associates grow, opportunities are created for others! Being a family company, we're always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!