Assistant Starbucks Leader

Weis Markets, Inc.; Waldorf (MD); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health plan

Dental insurance

Vision insurance

Flexible spending accounts

Short term disability

Life and AD&D

Job summary

Weis Markets, Inc. is seeking an Assistant Starbucks Leader to manage shifts, supervise associates, and ensure excellent customer service at our Waldorf, MD location. The role includes cash handling, adherence to health and safety protocols, and support across departments.

The position offers non-exempt, full-time hours with competitive pay and a comprehensive benefits package. Weis Markets is an Equal Opportunity Employer and emphasizes respect, teamwork, and community growth.

Responsibilities

• Running Shifts with Customers at Our Core: Understands today’s plan and ensures the team is working together to make every moment right for our customers. Uses resources to determine positions, routines, and breaks.
• Solving Problems in the Moment: Anticipates problems and responds calmly and confidently. Documents and shares pertinent information to uphold standards and ensure smooth transitions between shifts.
• Creating the Environment: Promotes an atmosphere of engagement and pride while achieving goals. Builds rapport with baristas and maintains a positive attitude.
• May operate cash register operations and follow money handling procedures; adheres to tobacco and alcohol laws.
• Maintains backroom and receiving area security and organization; ensures sanitation and OSHA compliance.
• Assists with receiving, unloading, and storing deliveries; operates compatible equipment as trained.
• Supports workflow by cooperating with coworkers and supervisors; seeks continuous performance improvement.
• Utilizes PPE and adheres to safety requirements; may assist in other departments.

Skills

Customer service

Leadership

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

4535 Fairway Village Pl

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Assistant Starbucks Leader is responsible for the functions below, in addition to other duties as assigned:

• Running Shifts with Customers at Our Core: Understands today’s plan and ensures the team is working together to make every moment right for our customers. Uses their resources to determine positions, routines, and the plan for breaks. Puts oneself in the best position to read customer cues throughout the shift.
• Solving Problems in the Moment: Anticipates problems and uses their resources to respond calmly and confidently. Remains composed and utilizes resources to take appropriate action. Understands when and how to flex the play to optimize the customer experience. Identifies teachable moments and provides feedback and coaching as appropriate. Documents and shares pertinent information to uphold standards and ensure smooth transitions from shift to shift.
• Creating the Environment: Promotes an atmosphere of engagement and pride while achieving goals. Serves as a role model for baristas. Encourages teamwork through recognition and celebration of team wins. Sets an energetic tone within the store by building rapport with baristas on shift and displaying a positive attitude.
• May operate and be responsible for cash register operations. Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages. Adheres to company and state laws related to tobacco and alcohol sales.
• Maintains backroom and receiving area security and organization. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• May assist with baling cardboard or other related duties (if properly trained – training provided)
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained – training provided).
• Ensures smooth workflow within department by cooperating with co-workers and superiors. Strives to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Supervisory Responsibilities

Assists the Starbucks Leader in supervising all associates in department. Specific number depends upon store sales volume.

RATE OF PAY AND BENEFITS

The hourly pay for this position starts at $16.00/hr and is up to $26.00/hr.

Non-Exempt Assistant Department Manager, or Full-Time associate: Weis Markets offers a competitive salary and comprehensive benefits package such as health plan, dental, vision, flexible spending accounts, short term disability, basic life and AD&D, group whole life with long term care rider, and voluntary insurance such as hospital indemnity, accident and critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power, ID theft protection, legal services, paid time off, sick pay provided the eligibility and criteria specific to the position is met.

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.