Assistant Spa Manager

The Woodhouse Spas Corporation; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Spa Manager, where your passion for creating exceptional guest experiences will shine. In this dynamic role, you will be responsible for hiring and training staff, coordinating schedules, and ensuring that all operational standards are met. With a commitment to excellence, you will play a vital role in maintaining the ambiance and quality of services offered. This innovative spa values its employees, offering competitive pay, ongoing training, and a supportive work environment. If you are ready to make a difference and grow your career in a state-of-the-art facility, we want to hear from you!

Benefits

401(k)

Employee discounts

Opportunity for advancement

Competitive Pay and Incentive programs

Paid Vacations for Full Time Employees

Generous discounts on services and products

Paid training program

Ongoing training opportunities

Qualifications

• 5+ years experience in spa or retail management preferred.
• Strong administrative, organizational, and communication skills required.

Responsibilities

• Hire and train new team members while coordinating schedules.
• Ensure guest service standards and quality control are upheld daily.
• Manage inventory and perform daily closeout procedures.

Skills

Administrative Skills

Computer Skills

Organizational Skills

Communication Skills

Retailing Skills

Training Skills

Education

5 years experience in spa, retail or cosmetics management

Tools

Inventory management software

Job description

Benefits:

• 401(k)
• Employee discounts
• Opportunity for advancement

Come join Woodhouse Spa in SouthPark!!!

We are hiring a full time Assistant Spa Manager! Woodhouse Spa strives to create a unique spa experience for each of our guests and cannot achieve this without talented employees who have passion for what they do!

"You've Gotta Do What You Love!"

As Assistant Spa Manager, you will be responsible for:

• Hire and train new team members
• Coordinate therapists' schedules
• Prepare franchise management control reports
• Ensure treatment protocols are followed
• Ensure the cleaning and maintenance of operating equipment.
• Ensure all front office procedures are adhered to
• Help to ensure laundry services are completed daily
• Place local area advertising when needed
• Ensure guest service standards are upheld daily
• Ensure quality control standards are upheld daily
• Ensure the safety of guests and team member members by adhering to the Safety and Security Policy
• Prepare for on-site inspections and meet with inspectors
• Prepare purchase and receiving orders for back bar and retail inventory
• Ensure the organization and presentation standards for retail inventory are adhered to
• Manage the inventory database on computer software
• Perform daily closeout procedures on computer software
• Perform duties of Spa Coordinator and/or Spa Concierge when needed
• Maintain organization of break room and office area
• Participate in neighborhood marketing and community outreach
• Educate guests on spa services and retail products
• Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards
• Ensures each guest has a phenomenal and consistent experience
• Understands that serving and helping others leads to personal satisfaction.

Preference of 5 years work experience in a spa, retail or cosmetics management position. Experience in guest relations and management is necessary. Skills include: administrative, computer, organizational, communication, retailing, and training.

Woodhouse Employee Perks include:

• Competitive Pay and Incentive programs
• Paid Vacations for Full Time Employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a brand new state of the art facility
• Ongoing training opportunities

We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you!

Come join our Team at Woodhouse Spa SouthPark!

Woodhouse Spa is an Equal Opportunity Employer.