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Assistant Spa Manager

Hand & Stone Franchise Corp

Austin (TX)

On-site

USD 40,000 - 60,000

Full time

16 days ago

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Job summary

A leading spa company in Austin seeks an Assistant Spa Manager to oversee daily operations and support the team in providing exceptional service. The role involves sales, customer engagement, and various administrative tasks, with a strong focus on promoting spa benefits. Ideal candidates are upbeat, organized, and have a passion for health and wellness.

Benefits

Medical/Dental/Vision
401k
Supplemental Insurance
Paid vacation
Flexible schedules
Employee discounts on products and services
Employee rewards program/employee referral bonus

Qualifications

  • Retail management/sales experience required.
  • Strong planning and computer skills necessary.
  • Knowledge of spa services and product lines is important.

Responsibilities

  • Manage daily operations and oversee spa associates.
  • Handle administrative tasks including payroll and scheduling.
  • Promote health and wellness benefits of spa services.

Skills

Organizational skills
Sales
Customer service

Job description

Hand & Stone Massage and Facial Spa in Bee Cave is hiring for an Assistant Spa Manager
The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.
Qualifications and Requirements:
  • Oversee and manage the daily operations of a busy spa
  • Retail management/sales experience
  • Experience in selling memberships is a plus
  • A passion for people and sales
  • High level of enthusiasm
  • Handle administrative tasks, including but not limited to payroll, scheduling, inventory, and reporting
  • Demonstrated ability to coach while also taking direction from the Spa Manager
  • Strong organizational/planning and computer skills
  • Experience with a booking system is a plus
  • Ability to promote the health and wellness benefits of both massage therapy and facials
  • Ability to work flexible schedule, including days/evenings/weekends/holidays
  • Knowledge and understanding of all spa services and product lines
  • Demonstrated ability to balance coaching/mentoring with disciplining
Benefits We Offer:
  • Medical/Dental/Vision
  • 401k
  • Supplemental Insurance
  • Paid vacation
  • Flexible schedules
  • Employee discounts on products and services
  • Employee rewards program/employee referral bonus
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