Assistant Spa Director, Eforea Spa - Hilton Sedona Resort at Bell Rock

Hilton; Sedona (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Spa Director to oversee daily operations at a luxurious resort spa. This is a fantastic opportunity for an aspiring spa professional to enhance their career in a stunning environment surrounded by nature. The role involves managing staff, coordinating spa services, and ensuring a high standard of customer care. With a focus on innovation and employee wellbeing, the company offers a range of benefits including medical insurance, paid time off, and career growth opportunities. If you're passionate about spa services and leadership, this position is perfect for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off (PTO)

Travel Discounts

401(k) Plan

Career Growth Opportunities

Employee Stock Purchase Program

Complimentary Daily Lunch

Mental Health Resources

Qualifications

• 2+ years of spa leadership experience required.
• Strong organizational and customer service skills essential.

Responsibilities

• Manage daily operations of the spa and fitness center.
• Train and coach staff while ensuring excellent customer service.

Skills

Organizational Skills

Interpersonal Skills

Customer Service

Sales Skills

Management Experience

Confidentiality

Teamwork

Education

Spa Leadership Experience

Business Management Knowledge

Tools

Book4Time

Unifocus

Job description

The Hilton Sedona Resort at Bell Rock is seeking an Assistant Spa Director. This luxurious property is surrounded by Sedona’s famous red rocks and is less than a mile from the village of Oak Creek. This is an outstanding opportunity for an aspiring resort spa professional to advance their career and expertise with a world-class facility, mentor, and company.

What will I be doing?

The Assistant Director manages the daily activities of the Spa and Fitness Center. The Assistant Director helps oversee all aspects of the department, including coaching and training staff, monitoring facilities with the assistance of Engineering and Housekeeping, and coordinating daily schedules for massages, treatments, and fitness classes. Collaborates with the Director of Spa to create Spa Menus and a tasteful environment, stays aware of current Spa market trends, and is able to sell Spa Retail creatively and successfully. Also, will comply with any other additional requests related to Spa and Activities duties.

Specific duties and qualifications:

• Oversee the daily operations of the spa, including opening and closing procedures.
• Provide excellent customer service to clients.
• Must have excellent organizational, interpersonal, and administrative skills.
• Answer phone calls, set appointments, and greet clients upon arrival.
• Drive service and retail sales by educating clients on products and services.
• Maintain a professional and impeccable spa environment for staff and clients.
• Must be able to work nights and weekends.
• Have knowledge and experience in business, supervision, and management.
• Possess outstanding interpersonal relationship building, employee coaching, and development skills.
• Work experience in a team-oriented workplace preferred.
• Demonstrate knowledge of basic economics.
• Ability to serve as a knowledgeable resource to the organization's management team.
• Maintain a high level of confidentiality.
• Exhibit excellent organizational skills.
• Plan, evaluate, and improve the efficiency of business processes and procedures.
• Maintain and restock inventory.
• Experience with Book4time and Hilton brand experience is highly desirable.

What are we looking for?

• At least 2 years of spa leadership experience overseeing spa and/or fitness facilities.
• Open availability to work mornings, evenings, weekends, and holidays.
• Ability to lift, push, pull up to 50 lbs.
• Experience with Book4Time and Unifocus preferred.
• Hotel industry experience preferred.

Benefits:

We support the mental and physical wellbeing of all Team Members through innovative programs and benefits, fostering a diverse and inclusive environment.

• Medical insurance options for you and your family, eligible after 90 days.
• Vision, dental, life, and disability insurance.
• Mental health resources.
• Paid Time Off (PTO) — accrue up to 144 hours in the first year.
• Go Hilton travel discount: 100 nights of discounted travel annually.
• 401(k) plan with company match.
• Career growth and development opportunities.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Access to your pay when needed via DailyPay.
• Debt-free education options.
• Inclusive family-building and fertility benefits.
• Expanded bereavement leave.
• Adoption assistance.
• Employee stock purchase program at 15% discount.
• Complimentary daily lunch and parking.

Job: Spa, Health Club, Recreation

Title: Assistant Spa Director, Eforea Spa - Hilton Sedona Resort at Bell Rock

Location: Not specified

Requisition ID: HOT0BK73

EOE/AA/Disabled/Veterans